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Description Position at Pasha Stevedoring & Terminals LP Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices About The Pasha Group Serving customers since 1947, The Pasha Group is a family-owned diversified global logistics and transportation services company. The Pasha Group's Mission is to be a leader in providing customized, cost-effective and profitable value-added services to the automotive, maritime, and relocation industries through the integration of Pasha's network of global logistics entities and strategic partners. Our continuing investment in our employees, technology, facilities and equipment enhances our productivity, leading to increased quality and profitability, for Pasha and for our customers, whose satisfaction is fundamental to our business. Our name stands behind every move. Why work at The Pasha Group? Our culture fosters individual talent, mutual trust and lifelong learning. We support our people so they can master their career journeys, go further, reach higher, and realize their greatest potential. Various career paths Career development Flexibility and Hybrid work schedules Digital learning platform with tuition reimbursement Serving communities where we work and live Here's more about the job: The Operations Manager PNW is a member of the PST management team, with full responsibility of the stevedoring operation, develops increasing responsibility for directing the pre-plan, execution and supervision of the duties and labor associated with all aspects of cargo handling, cargo services, and equipment to achieve safe, efficient, and profitable operations. Duties and Responsibilities Ensure proper instructions regarding load out, discharge and equipment are given to Stevedore. Work with Terminal and Stevedores to ensure productive, efficient and quality operation as related to vessels, equipment, and customers. Work closely with Logistics Teams to aid in efficient flow of cargo to and from the Terminal. Develop and maintain positive customer relations by understanding their needs, contract terms, and conditions, and by implementing plans to address those needs. Learn to support profitability goals through effective and efficient workforce management. Develop an understanding of, complies with, and implements area accident prevent/safety and workers' compensation procedures. Provide training sessions and on-going feedback to the workforce. Keep senior management informed of work status and problems as they arise. Maintain positive relations with the union workforce and maintain a thorough knowledge of union contracts, ensuring adherence to policy and contract procedures. Understand and accurately develop operational schedules, production, safety, and other reports and submit on a timely basis with corrective actions and planning. Develop understanding of operational procedures and systems. In time, provide ideas and feedback for improvement of procedures. Other duties as assigned. Required Education High School diploma or equivalent required Bachelor's degree in Maritime operations, or related field or equivalent combination of coursework and experience in shipping terminals or directly-related field preferred Required Work Experience Related marine terminal experience preferred Prior leadership experience preferred The Pasha Group is an EOE/AA Employer - Minority/Female/Veteran/Disabled/and other Protected Categories. Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties,