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Job Information
Abbott Service Technician (Technical Support) in Abingdon, United Kingdom
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Bring your passion, ideas and purpose to life in a company that can truly help you achieve your full potential.
The Opportunity
As a leading provider of drug and alcohol testing solutions we are partnering with local, national, and multinational organisations across many industries to build and deliver customised end-to-end solutions. Those solutions range from providing rapid point of care drug tests to a full-service offering consisting of industry-specific medical assessments, health surveillance, health & wellbeing services, random- and for cause drug testing on site and in our laboratories, and many more.
We are now recruiting for a Technician within our Toxicology Technical Operations team in Abingdon , our legal manufacturer of SoToxa (mobile drug analyser).
What You’ll Do
As a Service Technician you will be part of a small Team that together act as the Subject Matter Expert for our mobile drug analyzer - SoToxa, and you will perform its incoming inspections. You will also perform testing with calibrated instruments, and repair and replace circuit boards or mechanical hardware as required. Install software updates and liaise with our Global Service Hubs for training purposes, maintenance queries, technical issues and software updates both physically and remotely. A key part of the role is liaison with the Product Support team, enabling them to keep the customer informed as to the progress of servicing and repairs undertaken, Working at Abbott, you can help shape the future of healthcare whilst shaping your career.
Required Qualifications
To be successful you would need to be passionate about computers/electronics / mechanical engineering and have strong motivation to support people from a technical operations perspective.
This role requires excellent communication skills and a mechanical / engineering / computer repair background would be desirable. Full training will be provided and with the correct underpinning of electronics or engineering experience, would give the ideal foundation for this role, to enable the successful candidate to absorb the training. Continuous Improvement is an important part of our culture, so you will also have the opportunity to propose and contribute to initiatives and projects that improve our processes.
You will also be required to demonstrate the ability to effectively communicate with colleagues from other departments (especially virtually) and to provide a high standard of technical support. Previous experience working with computer repairs/exposure to electronics, mechanical repairs and an engineering background would be preferable. At Abbott, you can work with great people, helping our patients and customers to thrive.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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