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TEKsystems Salesforce Administrator in Albany, New York

Description:

Seeking a highly skilled and motivated Salesforce Administrator to join our dynamic team. The individual is responsible for the development, implementation and maintenance of the University’s enterprise systems. This includes working within Salesforce and other ERP systems making sure the team is continually meeting the university’s needs. In this role, you will be responsible for the administration, maintenance, and optimization of our enterprise applications. Salesforce is the front end of their student portal.

The ideal candidate will have a strong background in ERP and CRM systems, database management, and system integration, coupled with excellent problem-solving skills and a commitment to enhancing our business processes through technology. If you are a proactive professional with a passion for optimizing business operations and a keen eye for detail, we invite you to apply for this exciting opportunity to drive efficiency and innovation within our organization.

Additional Skills & Qualifications:

Duties and Responsibilities:

Administered and maintained various enterprise applications, including user management, system configuration and optimal performance across all systems.

Design and implement workflow, configuration, and security role changes.

Assure a strong security footprint per Excelsior standards.

Collaborate closely with business owners, business analysts and project managers to assure processes and standards are efficient.

Establish and maintain up-to-date documentation and revise system design procedures, test procedures, and quality standards.

Respond and resolve remedy ticket submissions; identify and report on end user needs/issues.

Support new and existing applications and integrations.

Analyze complex business processes and define application requirements and technical specifications.

Serve as system subject matter expert and confer with clients regarding processing needs and develop plans designed to enhance efficiencies.

Prepare accurate time estimates for projects and manage tasks to meet deadlines.

Other duties may be assigned.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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