Enable America Jobs

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Freeman is seeking a Sr. Client Solutions Manager to develop relationships and solidify business with new and existing exhibit accounts. Oversees pre-production of projects, coordinating team efforts to achieve client vision. Grows opportunities with existing accounts by offering additional services. Solid understanding of the business and assigned accounts. Additional duties include:

This position will support our Audio Visual Corporate Events group under our Growth (Sales) team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

Sales:

• Partner with sales team to showcase audio-visual capabilities to corporations and internal customers within an assigned market and/or segment

• Actively involved in communications to inside and outside customers, while maintaining and growing client relationships

• Capable of communicating all Freeman Audio Visual solutions to a broad range of corporate clients

• Ascertain requirements, develop and assist with proposals to potential clients

• Prepare presentation collateral materials and make stand-up presentations where appropriate, along with necessary follow up activities to complete sale

• Provide creative solutions to our internal and external customers

• Be available and present for all customer calls and meetings

• Obtain future show/event schedule information from client and solicit appropriate future business

• Perpetually learn new technologies and new ways to use existing solutions

• Assist sales in quoting prices in compliance with Freeman policies and procedures

• Entertain clients and prospects as necessary

Account Management:

• Assist Client Relationship Managers with accounts when appropriate

• Confirm jobs and follow-up appropriately with information to prepare service plan requirements

• Inspect job site with local branch when necessary

• Produce and review orders with project managers and branch personnel

• Supervise jobs in progress as required

• Follow-up and resolve customer complaints when necessary

• Cross-sell all Freeman services

Miscellaneous:

• Attend local and national industry meetings and functions as directed, and submit follow-up reports

• Prepare reports of business transactions and keep expense accounts

• Record activities in company-provided systems

• Submit an itemized expense report for approval per company policies

• Develop and maintain strong working relationships with branch operations

Education & Experience

• Minimum three (3) + years of sales experience

• Minimum (2) + years of corporate exhibit/tradeshow experience

• Minimum (2) + years of AV production experience in the exhibit booth/tradeshow space

Travel Requirements

Travel 25% to 50%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.