Enable America Jobs

Facilities Coordinator Part-Time

Job ID

156854

Posted

02-Apr-2024

Service line

GWS Segment

Role type

Part-time

Areas of Interest

Administrative, Building Management, Communications/Public Relations, Customer Service, Facilities Management

Location(s)

Amersfoort '- Utrecht - Netherlands, Utrecht '- Utrecht - Netherlands

A multi-disciplinary Facilities Coordinator role responsible for the delivery of contracted services within the client site. The facilities coordinator will be responsible for delivering an expectational client service, contract delivery, management of all soft services, financial management and act as ambassador of the CBRE team on site.

Key tasks:

· Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best Client experience.

· Day-to-day site management activities including site functionality, escalation management, planning and Client satisfaction.

· Managing Preventative Planned Maintenance schedules in the CMMS system defined, Environmental Health and Safety and Quality Compliance, etc. as required.

· Ensure company and Client policies and procedures are adhered to consistently including statutory compliance and standard operating procedures.

· Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary.

· Managing budget and spend ensuring alignment with CBRE and client policies and procedure, including creating Purchase Orders, review of invoices.

· Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements.

· Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits.

· Preparation and delivery of monthly Contract and Business Unit Reviews.

· Ad-hoc reporting as requested by the account.

· Collaboration with external project managers in relation with facilities projects and fitouts on site.

· Giving direction the CBRE vendors on site to promote engagement and excellent customer experience delivery.

· Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times.

· Managing and reviewing health and safety documentation to ensure compliance and safety on site.

· Managing the Facilities team (if applicable), managing team’s objectives, goals and growth.

· Supervising and monitoring team’s day to day work.

· Providing event support and event space set up which may include light lifting.

· Work closely with client’s other function in vehicle acquisition/ procurement, vehicle appraisal and disposal and vehicle assignment/ reassignment.

Skills

· Fluent in English and local languages (Dutch).

· Social skills to be able to follow up and maintain relationships.

· Open to new ways of working to challenge inefficiencies.

· IT Skills to achieve key tasks and give the business a sound reporting base.

· Superior written and verbal communication skills with strong oral presentation skills.

· Capable of working in a matrix environment.

Knowledge

· Higher educational qualifications; HBO degree (or equivalent)

· Understanding of the FM business and client-facing environments.

· Understands the requirements of operating in a contract environment.

· Knowledge of Microsoft Office packages and IT literate.

· An understanding of local health and safety legislation.

Experience

· 1-3 years’ direct Facilities Management experience, preferably in a corporate environment.

· Has a positive, solutions driven attitude and brings added value to the team

Aptitude

· Customer focus skills with a passion for customer services.

· Effective communication skills enabling the individual to work with clients, suppliers and staff at all levels.

· Self-motivated and ambitious.

· Results/ tasks orientated, with attention to detail and accuracy.

· Excellent time management and organisational skills.

· Commitment to continuous improvement.

· Ability to work as part of a team, as well as independently.

· Calm manner, able to work under pressure and with changing demands and priorities.

· Confidential and discrete approach.

Circumstances

· On a daily basis - working on site.

· The role will be a 5-day week Monday to Friday. 20 hours per week. Flexible planning.

· On occasion, it may be required to work weekends or bank holidays, this will be arranged in advance.

Core competencies

· Customer Service.

· Communication.

· Integrity.

· Attention to detail.

We offer

· Contract of employment.

· Great work atmosphere and working conditions.

· Possibility to learn and grow further with CBRE GWS.

· Be a part of interesting international project in a dynamic fast-growing company.

· Necessary training.

· Competitive salary.

Please apply using the button. Should you have any questions please reach out to Timothy Bleijert via timothy.bleijert@cbre.com

#indeedgwsnl

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)