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Job Description Field Service Engineer

Location: South UK

Format: Remote

WHO WE ARE:

VIDEOJET TECHNOLOGIES is a global leader in product identification providing innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

WITHIN YOUR TEAM

The Service Team at Videojet Technologies plays a key and vital role in supporting our Customers and ensuring that our ‘Up Time Peace of Mind’ goal is achieved. They are responsible for installing, repairing and servicing the range of Videojet's machines.

This role will report to the Regional Service Manager (Clearmark)

THIS JOB IS A UNIQUE OPPORTUNITY TO:

The Service Engineer is someone who has a passion for success — on the job and beyond with a drive to complete a job to a high standard. Managing expectations is crucial so having strong interpersonal skills is crucial when taking care of Customers. They are open to developing and being challenged, thrives under pressure and continually seek to improve.

WITHIN YOUR ROLE, YOU WILL:

• Install and commission new Clearmark solutions

• Maintain and Service customers base of Clearmark equipment

• Maintain and grow customer relationships through excellent customer service & communication.

• Support regional revenue targets by promotion service contracts and additional services

WE ARE LOOKING FOR A PROFESSIONAL WHO IS:

• Self Motivated and Dedicated – to focus and direct their energy and efforts towards achieving success.

• Service Orientated – focused and driven by the challenge of supporting our customers

• Ground-breaking Thinker – seeks problems and approaches work with innovation at the forefront of their mind.

• Phenomenal Teammate – relationship savvy people who intentionally make connections with both internal partners and external contacts.

• Customer-Oriented - builds dedication and trust through strong work ethics and customer-focused attitude

YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:

• A bachelor degree in Engineering would be a plus

• Field service experience in an electronic/engineering industry. Preferably this experience in a sales and service related business, with technical investment products in a competitive marketplace.

OUR BENEFITS :

• We offer you a commission scheme as well as annual salary review

• Company Pension Scheme

• Income Protection & Life Assurance

• BUPA & SimplyHealth Health Care

• Training and development opportunities

• Attractive employee referral programme

• Enhanced Maternity & paternity pay

• Employee Assistance Program (legal, financial, and counselling resources)

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.