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Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Know someone at Stryker?

Be sure to have them submit you as a referrral prior to applying for this position. Learn more about our employee referral program (http://careers.stryker.com/referrals/)

Program Support Specialist, Mako Europe

Why join Stryker?

We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Who we want:

* Hard-working winners . Confident, competitive and results-oriented professionals who create a track record of success.

* Dedicated achievers . People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

* Effective communicators . People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.

* Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

If you are passionate about healthcare products and the opportunity to create a name for yourself in the Sports Medicine product marketspace - this is your chance!

Find more information about the division's products:

https://www.stryker.com/gb/en/joint-replacement/systems/mako-smart-robotics-overview.html

Under general direction, provides general administrative support to a department or group of professionals. Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends.

This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job should possess a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The knowledge can be acquired through a combination of job-related training and considerable on-the-job experience. The job requires the ability to make judgements based on practice and previous experience. This job typically requires a minimum of 5 or more years' experience.

In this role you will be working closely with the Mako Senior Director Sales Europe & Mako European Leadership Team, supporting the daily operations of the Robotics Program across Europe

Key Responsibilities

• Contract Management

• Contract & Service agreement management.

• Communicating directly with customers

• Issuing quotations and gathering purchase orders

• Reporting & Analysis

• Creation of monthly, quarterly, and annual reporting packages

• Gathering and analyzing 'Big Data', feeding the various dashboards on Power Bi.

• Preparation of presentations for Mako Leadership for monthly and quarterly business reviews

• Product Management

• Lead the upkeep and management of the product listing liaising with marketing and asset teams.

• Field Service Operations

• Run the Sales Force platform, managing the creation of work orders and up keep of accurate data.

• Act as liaison between FSE, Customer Service in EU & US, Master data & Asset Managers

• Manage the invoicing process for Mako related activity in Europe.

• Process Improvement and Team Coordinator

• Monitor department processes and seek opportunities to improve operations. Leveraging cross

What are we looking for?

• Degree in, Sales or Marketing or related experience in a medical, scientific field or technical career

• Previous experience in the Medical Devices industry and solid knowledge of the healthcare system will be beneficial

• English fluent Speaker

• Advanced competencies with Microsoft Office

Job details

• Territory: Europe

• Base location: Amsterdam

• Work type: Hybrid

• 1 or 2 days office based

What We Offer:

• Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.

• We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.

• Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.

• Competitive salary. With us, you will receive a competitive salary package and benefits such as:

• Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.

• Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.