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Stryker Senior Sales Operations Analyst (French Speaking) in Amsterdam, Netherlands

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

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The Job's Mission is:

The Senior Sales Operation Analyst is responsible for analyzing, providing data insights and improving the sales process within Stryker.

Part of the Business Enablement Solutions Department - COE Analytics team, this is a key sales operations support role to help Stryker deliver its growth strategy in Europe. The Senior Sales Operation Analyst works closely with the sales team to identify areas for improvement, implement new processes and tools and enable standardized sales KPI reporting by geographies, products, customers, and sales reps. The Senior Sales Operations Analyst will also work with other departments, such as marketing, finance, incentive compensation, and operations, to ensure that sales activities are aligned with overall business goals.

The Senior Sales Operational Analyst will act as a Business Partner - single point of contact for the sales team of a geographical region when building innovative, analytical sales operations processes & tools across. Moreover, Senior Sales Operations Analyst will strongly collaborate with sales management of EU markets and together with the Divisional commercial Analysts as to give data-based consultancy during the yearly process of new sales territories & sales targets setting, including regular updates and advice on how to best leverage the tools at their disposal.

This position offers excellent opportunities for personal development (depending on candidate motivation and competencies) working together with both local and RHQ stakeholders but reporting to Europe.

Key Activities & Accountabilities:

  • Responsible for delivering information, KPIs, standardized set of reports for supporting the respective Region commercial senior leadership;

  • Engage in initiatives to drive governance of the European standardized sales dashboards.

  • Manage and maintain accurate information in sales-related systems and tools and sales automation software;

  • Deliver and continuously seek to improve improve monthly tasks: IVR/IC, Invoice exceptions, Accounts allocation etc

  • Analyze Stryker commercial data and interact closely with Commercial Analysts and divisional leaders to disseminate customer insights;

  • Collect, consolidate, analyze and maintain data on account sales potentials;

  • Collaborate with IT to build /test necessary infrastructure as required;

  • Coordinate, validate, reconcile sales data in collaboration with the various business functions (Customer Service, Finance, MdM etc..) when needed, following a framework;

  • Support territory management, end year target setting, commissions and seek ways to continuously improve and automate the processes

  • Create and execute BI tool training programs for sales/marketing users.

  • Participate in cross-functional projects to drive sales performance and growth.

  • Consulting SOA: Provide actionable insights and advice on opportunities using data analytics to improve process efficiency and business profitability.

Technical skills

  • Strong Excel, PowerBI and data visualization skills.

  • Good knowledge of the BI solutions including data model and information flow.

  • Ability to comprehensively understand master data, transactional and analytical data, hierarchies, sources and relationships.

  • Knowledge of Power Query, DAX, SQL, or Python.

  • PowerApps knowledge is a plus.

Soft skills

  • Minimum 2 years' of experience in a similar Sales Operations Role.

  • Fluent in English and French. Fluent Spanish and/or Italian would be an advantage.

  • Growth mindset, adept at learning continuously.

  • Lead by example - share knowledge, coach on the job and develop junior colleagues.

  • Ability to influence and interact with cross-functional team members.

  • Excellent organizational, problem-solving, and analytical skills.

  • Ability to manage priorities and workflow in a rapidly changing environment.

  • Detail-oriented.

  • Strong communication skills with the ability to present complex insights to Sales management.

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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