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ESS

Salary: $115,000 - $130,000 /yea

Other Forms of Compensation: 20% Bonus eligible

Pay Grade: 17

ESS Support Services Worldwide is the specialty division of Compass Group. ESS Support Services Worldwide - Gulf of Mexico is a leading provider of comprehensive support services, specializing in food and facility maintenance for clients and their employees both offshore and on remote land sites. ESS includes our Alaskan native corporations, villages and individuals in the ownership of the catering, housekeeping and facility support services business.

Our team consists of culinary professionals, dedicated kitchen support personnel, and hospitality experts committed to delivering unparalleled guest services, supporting every aspect of daily community life for our clients' resident workers -- 365 days a year, 24 hours a day.

Job Summary

The Regional Director of Operations is responsible for ESS Alaska land based operations. Plans, directs, implements and assists with operational programs, policies, procedures to ensure contract compliance, profitability, safety and client satisfaction for multiple accounts across the United States. Manages all operational and business activities by performing duties personally or through subordinates.

Key Responsibilities:

• Manage the catering and facilities management services provided by ESS at multiple to ensure delivery of the client service level agreements.

• Financial outcomes to include but not limited to - delivering the budget and the unit cost targets for each service at all assigned locations.

• Supervise District and Project Managers to ensure ESS policies/procedures are being followed and operational needs are managed and client’s scope of work and standards are understood and met.

• Management, Laundry Management, Personnel Management. Ensure adequate resources are available with detailed manpower plans for the site.

• Ensure HSEQ is proactively managed, measured and safe outcomes delivered for each site. Formal plans and documentation of proactive behaviors is tracked reported in the Monthly Business Reviews.

• Maintain and build customer relationships for assigned locations while clear measurable satisfaction metrics and standards are agreed with the site Managers and delivered.

• Deliver proactive cost savings as dictated by the contract initiatives.

• Position requires regular travel (50% +) to client sites in multiple regions. Effective management of pre-determined key performance indicators

• Completion of cost tracking and labor review documentation

• Responsible for submission of all financial documentation for account management

• Responsible for contract execution and scope management

• Effective management and review of all subcontractors

• Proficient in developing project plans, utilizing project management software and executing deliverables

• Manages 4-5 direct reports and up to 500 total. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Preferred qualifications:

• Bachelor's degree from a 4-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience

• Experience in food service management required, particularly with catering background in the offshore and/or remote site arena.

• Ability to travel 15-20% within assigned territory

• Hospitality, Hotel operations experience.

• Regional or multi-unit experience.

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

ESS Support Services Worldwide maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement plus other insurance which meets the needs of each individual.

Req ID: 1312158

ESS

TARANPREET TANDON

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