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University of Michigan Medical Assistant in Ann Arbor, Michigan

Medical Assistant

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

Department Summary

University Health Service (UHS) provides a scope of health and wellness care to University of Michigan students, as well as primary care services for eligible UM faculty and staff. UHS is actively seeing compassionate, enthusiastic and patient-focused individuals to join our campus team. This position is conveniently located on campus near downtown Ann Arbor and minutes from the main hospital.

Job Summary

As a Medical Assistant (MA) for University Health Services, you will have the unique opportunity to provide care for U of M students, faculty, and staff. Not only will you have the ability to showcase your skills as a MA, you will also have an opportunity to build strong relationships with Physicians and Advanced Practice Providers. You will play an integral role within the University, and specifically within UHS. MAs are frontline in providing the highest quality care for students and other UM affiliated patients. We are eager to assist you in becoming a well-rounded employee, and to support advancement in your skills.

Responsibilities*

Patient Care 80%

  • Room patients and completing intake, including medication reconciliation and screening forms

  • Perform ear irrigations, suture/staple removal, EKGs, casting/splinting, ankle taping, urine drug screens and other point of care testing

  • Assist clinicians in the delivery of direct care and support operational functions including procedures

  • Act as chaperone during sensitive exams, diagnostic and therapeutic treatments

  • Provide routine patient prep instructions for some UHS procedures

  • Observe patient status, report changes, and document accordingly

  • Perform quality control/assurance for CLIA waived testing

  • Open and close clinic according to UHS guidelines

  • Problem-solve patient flow issues

  • Use infection prevention guidelines for patient rooms and equipment

  • Disinfect and maintain medical equipment

  • Administer injections appropriate to clinic protocols or by defined orders in the EMR, including, but not limited to immunizations

  • Clean, stock, organize patient care areas

  • Nasopharyngeal Covid swabbing

  • Mid Turbinate Covid swabbing, including educating and observing patient self collecting

Administrative 10%

  • Prepare and/or place orders for patient care supplies

  • Prepare medical instruments for transport for high level disinfection

  • May contact patients and arrange for appropriate testing, referrals, or follow-up

Other Duties as Assigned 10%

  • Participate in Quality Improvement activities

  • May prepare and/or present ideas or explain workflow changes at team meetings

  • Various other duties deemed clinically appropriate and within the scope of practice designated by clinical staff and/or supervisor/designee

  • Reinforce instruction for patients and families according to the teaching plan established by a clinician

Required Qualifications*

  • High school diploma or GED

  • 0 - 5 years experience of working as a Medical Assistant and/or related experience performing as a Certified Nurse assistant or Direct Care Worker

Desired Qualifications*

  • Graduated from an Accredited Medical Assistant Program

  • Ambulatory Care setting experience within the last 2-3 years

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) Certification

  • Previous experience with MiChart (EPIC)

  • Diversity, Equity, & Inclusion (DEI) training

  • Bi-lingual or multi-lingual skills

Underfill Statement

Underfill Notice: This position will be filled at the Medical Assistant salary range of $ 35,250 - $ 37,650 as the primary goal. The requirements listed below reflect the Medical Assistant expectation. However, those with more experience are encouraged to apply and may be considered if the primary goal is met. More experienced candidates will be reviewed at the Medical Assistant Associate salary range of $ 38,700 - $ 41,400.

Additional Information

Position Criteria:

  • Able to multi-task and work in a fast-paced, busy environment

  • Able to work in a team-centered environment

  • Able to take direction from multiple disciplines

  • Flexible to work between multiple areas

  • Communicate appropriately with patients, families, and members of the healthcare team

  • Demonstrated positive attendance and reliable work history

Work Schedule

This is a full-time, 40 hours per week position. Available to work 8 hour shifts between 7:00 AM - 6:00 PM, Monday through Friday. Routine schedule will be 9:00 AM - 6:00 PM on weekdays, plus rotating coverage for closing (stay until the last patient departs). Must be able to work occasional overtime, based on patient care needs. Standards of practice for patient services offered by staff within this job family, have the potential to include care offered via telehealth.

Work Location

University Health Service

207 Fletcher

Ann Arbor, MI 48109-1050

Physical requirements

Able to maintain a static position for extended periods of time, and move and transport objects weighing up to 50 pounds.

Training

Orientation and pre-cepting will occur within and perhaps including outside of our department, by experienced staff and tenured Medical Assistants.

Supervision Received

Supervision is received from the Administrative Director or designee

Selected candidates whose start date is 4/1/2024 or before 8/31/2024, will not be eligible for the university FY24-25 salary/merit plan unless otherwise notified.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

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Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

250881

Working Title

Medical Assistant

Job Title

Medical Assistant

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Dsa Health Service

Department

Health Svc Clinic Operations

Posting Begin/End Date

6/25/2024 - 7/10/2024

Salary

$35,250.00 - $37,650.00

Career Interest

Patient Care Services

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