Enable America Jobs

Eaton’s ES AMER ARS PDCAD division is currently seeking a Quality Engineer Supervisor - MVCA. This role takes place out of our facility in Arden, NC.

As the Quality Engineer Supervisor for the MVCA line you are a working quality engineer and team leader responsible for leading the deployment of the Eaton Quality System, methods and tools, within the assigned area of responsibility, to eliminate and prevent quality issues and continually reduce Costs of Nonconformance. In this role, you will lead, develop, and implement quality management systems processes. Additionally, you will oversee quality engineering and quality technician activities.

The expected annual salary range for this role is $91500.03 - $134200.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Lead manufacturing quality processes and continual improvement efforts supporting the Medium Voltage Control Assemblies (MVCA) value stream team.

• Be a working supervisor of quality technicians and partner with the broader cross-functional value stream team to continually improve quality processes delivering measured reduction of defect rates and costs.

• Assure customer issues are resolved effectively with minimal interruption in service, carry out structured problem solving, 8D investigation, reporting, and resolution of customer and internal quality issues.

• Develop effective quality improvement processes and controls to prevent defects, and assure effective reactions and corrections to nonconforming conditions, to deliver highest quality to external and internal customers.

• Design, develop, and oversee documentation and implementation of quality management systems and activities to meet product, contract, business, and/or other requirements.

• Support and oversee implementation of ISO 9000 and Eaton Quality Management System (EQMS) requirements within area of responsibility.

• Utilize quality methods and statistical tools such as Pareto analyses, 8D and A3 structured problem solving, root cause analysis, PFMEA, Six Sigma and other quality engineering methods to prioritize, lead, and complete continual improvement projects.

• Work closely with manufacturing engineering, and other cross-functional partners, to resolve quality issues and improve processes.

• Design, implement, and maintain in-process quality verification and inspection plans, effective preventive countermeasures and controls on key processes to achieve quality improvement objectives.

• Oversee some supplier quality assurance activities as appropriate for the assigned areas of responsibility, including review of PPAP qualifications and management of supplier corrective actions. Lead quality technicians assuring effective NCMR and DMR process management to resolve internal and supplier quality concerns. Partner with the local supplier quality team on activities related to the assigned areas of responsibility.

• Be directly responsible and accountable for performance of duties, having the authority to take necessary action to address any quality issues. Own quality results together with the MVCA value stream team.

• Interface with customers, suppliers, partners, and internal stakeholders in both the plant and at customer locations to enhance their understanding of the plant Quality systems.

• Facilitate customer or other external and internal quality audits and inspections as appropriate to demonstrate compliance.

• Provide direction to inspection team partners as necessary to assure quality products to customers. Drive error-proofing and control solutions at the source to reduce downstream inspections and reduce recurring failures.

• Provide support in development of new products (NPD), processes, and services. Participate in Eaton Pro-Launch NPD processes, providing quality functional inputs.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s Degree from an accredited institution.

• Minimum three (3) years’ experience in Quality, Manufacturing, and/or Engineering within a manufacturing environment.

• Must be legally authorized to work in the United States without sponsorship both now and in the future.

• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Arden, NC will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• Bachelor’s Degree in Engineering or a Technical Field from an accredited institution.

• Minimum of (5) years’ experience in Quality, Manufacturing, and/or Engineering.

• ASQ, CQE or other relevant certifications.

• Six Sigma Blackbelt or Greenbelt certification

• Lead Auditor Training

• ISO-9001 quality systems

• Mechanical or electrical manufacturing experience

Skills:

• Quality engineering experience. Quality Management System (QMS) knowledge and experience (ISO 9001, TS16949, or similar).

• Identify, evaluate and implement cost-effective resolution of complex Quality issues arising in sales, engineering, materials, and manufacturing.

• Rapid response to permanently resolve customer product warranty issues which may include identifying the customer’s own improper application or operation of product shipped.

• Facilitate Field Campaigns when required for quality escapes and develop containment actions to replace suspect materials assuring customer needs met and minimizing adverse impacts.

• Solutions often require in-depth research and understanding of product design, supplier processes, internal manufacturing processes, and customer applications to properly achieve resolution of quality and product warranty issues.

• Strong computer skills in MS Office (Word, Excel, PowerPoint, Access) and databases.

• Strong leadership and influencing skills, interpersonal teaming skills, and verbal and written communication skills.

• Performs duties in an ethical manner.

• Self-driven, passionate, and committed to meeting needs of internal and external customers.

#LI-HA1

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.