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Description

Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain.

Are you able to look around corners, see into the future, and change the world? Are your problem solving skills legendary? Do you excel at decomposing problems and inventing simple solutions, at scale? Can you influence cross-functional teams across multiple organizations to ensure the right technical solution is delivered? Ready to drive sustainability into the future at Amazon? If so, you could be the experienced Technical Program Manager (TPM) to focus on and drive sustainability for books.

With Print-On-Demand (PoD), we envision a world where customers can buy any book in any language and, where publishers and authors can distribute their titles without having to hold physical inventory, where every book is always “in-stock” and customer orders are manufactured in real-time, close to the customer and delivered on-time, helping the environment by only printing books readers want. However, that isn’t enough and it's still Day-1. We are looking for a Senior Technical Program Manager to join our POD team in Arlington, VA, Seattle, WA, or Charleston, SC, who will drive sustainability initiatives across our global manufacturing network.

The TPM works cross-functionally across Amazon's PoD and wider retail business to develop and implement sustainability programs that will bring about measurable operational and environmental benefits. This is a high-impact senior role with an exciting opportunity to help shape and deliver on our overall sustainability goal to provide books to readers, in the most environmentally sustainable way possible.

The successful candidate must be able to confidently handle complex projects and provide guidance in situations of high ambiguity, showing good judgment and continually improving their level of knowledge about Amazon’s business, and relevant technologies. The candidate must have a track record of delivering impact within new environments including the ability to apply systems thinking to complex, fast moving problems. The role will engage with external partners to measure and benchmark our current operations and to develop the sustainability roadmap, define product requirements using inputs from a diverse set of stakeholders and prioritize investments, and drive the roadmap to completion.

Come join our MOD team and get ready to Work Hard, Have Fun, and Make History!

Key job responsibilities

Your responsibilities will include:

Sustainability Knowledge: Bring deep sustainability expertise to the team, identifying priorities for our customers and defining our product roadmap.

Exploratory Research: Identify, explore, and measure trends in sustainable customer experience in regions across the globe.

Delivery: Lead large and complex studies, including scope alignment with international business leaders, collecting and analyzing data, and presenting recommendations to senior management worldwide. Build strong relations with business partners to understand their challenges and priorities, help define our project road map, and drive actions through insight delivery.

Innovation: Develop new methodologies and approaches for measuring sustainability of the customer experience. Continuously innovate and improve process to optimize efficiencies.

Problem Solving: Proactively tackle ambiguous challenges and immediately identify the next steps. Able to develop solutions using resourceful creativity and strong business judgment.

Teamwork: Work cross functionally with peers globally to support training, best practices, and shared opportunities.

Basic Qualifications

• 4+ years of technical product or program management experience

Preferred Qualifications

• 4+ years of technical program management working directly with software engineering teams experience

• 3+ years of software development experience

• 6+ years of technical product or program management experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.