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Job Information
NTT America Solutions, Inc. Deployment Services Project Manager in Ashburn, Virginia
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Deployment Services Project Manager will be responsible for the implementation and deployment of all infrastructure related requirements for NTT customers within the region in which they are located. Standard suite of services implemented include IT and data center related infrastructure from small, medium and enterprise client base. This position is accountable for the planning and managing of such requirements independently, while defining project timelines, and performing quality assurance on the installation and de-installation activities for internal and external customers. The Deployment Services Project Manager is accountable for delivering critical facility documentation at closeout of each project, as well as status reporting and maintenance of as-built specifications to meet Deployment Services records retention standards.
What you'll be doing
ESSENTIAL DUTIES & RESPONSIBILITIES
Lead all aspects of client facing infrastructure projects from pre-implementation to post-implementation
Identify construction issues, concerns, and defects, perform analysis, and present proposed solutions to manager; communicate information to client and project stakeholders.
Review drawings and documentation submitted by contractors meet required specifications.
Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.
Ensure product quality, manufacturing, and serviceability meets installation standards.
Gathers customer requirements and specifications
Develops project plans and provides Basis of Design, supporting drawings and other associated documentation
Provides ongoing project management for infrastructure projects throughout the life of the customer contract
Implements contracted services on time, within budget and according to specifications
Recommends appropriate process and procedure revisions as needed to focus on continuous improvement
Schedules and facilitates weekly project status meetings with clients, vendors, and internal project team
Works with Deployment Services contractors and internal teams to coordinate and report on the implementation of projects
Works with Deployment Services contractors and internal teams to coordinate and report on quality assurance testing
Determines scope, milestones, tasks, risks, assumptions, objectives, and dependencies relating to projects
Uses Microsoft Project and SharePoint to document, schedule, track, and report on the various projects
Uses Salesforce to track revenue milestones
Documents, publishes, and tracks action items, owners, and due dates
Interfaces with customers, vendors, and internal departments as necessary
Coordinates, places and tracks equipment orders and shipments to meet project deadlines
Escalates team and client issues as appropriate
Develops and maintains various client account documentation
Works with the technical staff to ensure test plans have been completed
Prepares status reports to keep management, clients, and project team informed of project status and related issues
Coordinates and responds to requests for changes from original specifications
Tracks and reports on quality assurance metrics
Adheres to pre-defined departmental objectives and metrics to provide high level of customer service
Supports strategic departmental objectives
Responsible for safety adherence and reporting
Performs other tasks as assigned
KNOWLEDGE, SKILLS & ABILITIES
Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project)
Working knowledge with drawing packages such as Visio and/or AutoCAD
Working knowledge of Windows, Salesforce, and SharePoint
Knowledge of IT and data center infrastructure
Knowledge of SSAE 16 and other industry certifications a plus
Possess excellent problem solving, critical thinking and interpersonal skills
Possess excellent verbal and written communication skills
Possess excellent customer service skills
Highly motivated self-starter
Ability to multi-task and remain calm in dynamic environment
#GlobalDataCentersCareers
EDUCATION & EXPERIENCE
B/S degree or equivalent education and/or work experience required.
Must have a minimum of 7 years of relevant work experience that includes 2 years of experience within the data center co-location industry is required.
Project management certification is preferred.
PHYSICAL REQUIREMENTS
Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
This position requires the ability to lift and carry objects weighing up to 20 pounds.
WORK CONDITIONS
- Data Center and typical office environment with daily usage of a computer and/or workstation keyboards and terminals.
SPECIAL REQUIREMENTS
Periodic travel to other locations, customer, or vendor sites.
Must be able to respond to emergency situations at the data center
Responsible to carry a cell phone and provide 24 x 7 support as needed
Must be willing to work outside normal business hours, including weekends, late nights, holidays
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 101,000 - $ 130,000.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
NTT America Solutions, Inc.
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