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State of Maine, Bureau of Human Resources Systems Analyst - DAFS Application Development Team in Augusta, Maine

Systems Analyst - DAFS Application Development Team

Augusta , Maine , United States | Office of Information Technology | Full-time | Partially remote

Apply by: May 21, 2024

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OFFICE OF INFORMATION TECHNOLOGY - MAINEIT

DAFS APPLICATION DEVELOPMENT TEAM

Opening Date: May 7, 2024

Closing Date: May 21, 2024

Job Class Code: 0867

Grade: 27

Salary: $64,990.64- $87,834.24 (includes 15% recruitment & retention stipend, and eligible for an additional 5% training bonus)

Position Number: 020102781

You are a talented IT professional who is driven toward success, a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!!

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

  • PracticeCustomer-focus, ensuring that our customers are heard, and their needs are met. 

  • Hold ourselves to a high level of Accountability by being transparent with our stakeholders. 

  • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. 

  • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

    ABOUT THE JOB DETAILS:

    As a System Analyst with the MaineIT Application Development Group, you will be part of the Department of Administration and Financial Services.

    This is advanced technical services work involving the analysis, design, development, and implementation of diverse application systems. Responsibilities include researching and analyzing business needs, formulating and defining system scope and objectives, and designing systems and/or enhancements to existing systems capable of fully meeting business needs and objectives.

    This role is the highest technical level in all phases of applications systems analysis and design activities. The most important aspects of this work are the application of system analysis skills to formulate solutions to complex business problems using automation technologies and preparing system design plans and detailed specifications to facilitate the development and implementation of application systems. Oversite of daily support activities and other development work may be required. Work is performed under limited supervision. This position is located in Augusta, Maine.

    WHAT'S IN IT FOR YOU?

    Hybrid Work Opportunity – The employee in this position currently has the opportunity to work from home as much as 90% of the time.

  • You will be a member of a highly productive technical team working closely with program partners to ensure effective and secure technical solutions for business problem.

  • You will have the opportunity to work in a small, independent, and flexible team environment.

  • You will help resolve technical issues to provide system functionality and data integration.

  • You will experience new and different challenges on an ongoing basis.

  • You will have opportunities for training and career development.

    WHAT WILL YOU DO?

  • Examine and evaluate current systems.

  • Identify system requirements.

  • Liaise with users to track additional requirements and features.

  • Document interfaces between new and legacy systems.

  • Collaborate with IT team and developers to produce new systems.

  • Validate changes by testing programs.

  • Train users on the new operation systems and provide support.

  • Ensure deadlines and budget requirements are met.

  • Stay up to date with current technologies and technical developments.

  • Develop, design, and implement automated applications built upon the Low Code technologies.

  • Produce designs and other technical documentation.

  • Contribute across all phases of the software development life cycle.

  • Enforces security controls, maintain the system roles and authorization processes.

  • Work with developers to ensure access and security profiles meet the needs of the solution and all policies/restrictions in place.

  • Support documentation of application architecture deliverables that are consistent with architecture principles, standards, methodologies, and best practices.

  • Lead technical design sessions with the programmer and citizen development stakeholders.

  • Guide technology/solution decisions with architecture and product teams for projects.

    REQUIREMENTS

    The ideal candidate possesses the following:

  • Proven work experience as a system analyst.

  • Hands on experience with software development and documentation.

  • Solid knowledge of business information systems.

  • Working knowledge of business software applications.

  • Familiarity with programming languages.

  • Ability to explain technical details.

  • Excellent analytical skills.

  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.

  • Translate highly technical specifications into clear non-technical requirements.

  • Manage the set-up and configuration of systems.

  • Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.

  • Provide documentation of all processes and training as needed.

  • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.

  • Perform design, implementation, and upgrades of information systems to meet the business and user needs.

  • Implement best practices for scalability, supportability, ease of maintenance, and system performance.

  • Familiarity with Agile project management and sprint planning.

  • Ability to work independently as well as collaboratively on cross-functional teams.

  • Highly skilled in interpersonal and verbal/written communications, presentations, math, analytical and problem-solving skills.

  • Experience in designing complex common data models.

  • Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.

  • Must be comfortable working directly with end-user community to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes.

  • Must be able to accomplish tasks in a timely manner with limited supervision

MINIMUM QUALIFICATIONS

  • A four (4) year combination of higher level programming and or systems analysis and design experience.

  • A Masters Degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.

The selected candidate will be required to successfully pass the required background checks as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

  • Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

    State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

    Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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