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Ally Manager - Fraud Detection Analytics in Austin, Texas

General information

Ref # 17698

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Manager in Fraud Detection Analytics will primarily be responsible for managing a team to identify and prioritize existing vulnerabilities and emerging threats in order to develop analytical solutions that detect fraudulent activity, minimize bank losses, and protect our customers. This will be achieved through analysis of data, developing dashboards to monitor targeted environments, developing fraud methods to alert on the risky behavior, and control plans to stabilize the changes. The ideal candidate is passionate about delivering results, must be an innovative and strategic problem solver, willing to challenge the status quo, a quick learner who is self-motivated and detail oriented.

The Work Itself

  • Lead the fraud analytics team to detect and prevent fraud across Ally's Deposit and Invest space.
  • Work with the team to implement fraud referrals and strategies to alert or decline risky behavior.
  • Take charge to triage fraud attacks and high dollar loss (HDL) events by leading the deconstruction of HDL’s and implementing logic to further prevent the activity.
  • Lead and coordinate proposals for fraud rule changes and present to partner teams for approval.
  • Supervise dashboards daily to ensure existing controls are identifying the appropriate risky activity, then own the team to quickly research abnormalities for new strategies and tuning opportunities.
  • Become SME in Ally and vendor fraud tools & liaise with partners to get results.
  • Coaching and mentoring the team toward obtaining a deeper knowledge of bank fraud practices, and more advanced analytical methods.
  • Developing and maintaining written internal procedures, best practices, and means to measure performance.
  • Partner with key leaders inside of Ally Fraud Prevention, as well as other business partners both inside and outside Ally to drive change and achieve the desired outcomes.
  • Assist the Director of Fraud Analytics, Strategies, and Trends with other duties as assigned.

The Skills You Bring

  • 5+ years of experience in fraud analytics required
  • 3+ years’ experience in a strategic fraud role with demonstrated fraud subject matter expertise OR performing advanced analytics through Excel, SQL, and Python or R to drive business solutions required
  • Demonstrated experience driving solutions amongst partners to meet business needs.
  • Modeling knowledge highly recommended.
  • Knowledge of the following activities or financial transactions; New Account Applications, Customer Behavior Analysis, Wires, ACH, Zelle, Check (Inclearing and Deposited), Debit Card, and/or Investment Account related transactions highly preferred
  • Experience leading teams with demonstrated ability to display strong communication, problem solving, organizational and delegation skills.
  • Excellent written and verbal communication skills, including the ability to effectively present proposals and vision to executive leadership.
  • Experience with various database environments, such as Snowflake, Hadoop, Oracle or AWS and proven experience to extract data. Experience with Posit is a plus.
  • Bachelor’s degree in Data Science, Analytics, Computer Science, Economics, Statistics, Mathematics, Finance or similar field of study or equivalent work experience.

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 110000

Experienced: 145000

Expert: 180000

Incentive Compensation: This position is eligible to participate in our annual incentive plan

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