Enable America Jobs

Description We are offering an opportunity for an organized and detail-oriented Copy Clerk to join our team in Austin, Texas. This role primarily involves providing back office services, handling reprographics copy, and mail services in both physical and digital environments. This role also extends to hospitality facilities, audio/visual reception, and other service lines as required.

Responsibilities:

• Utilizing appropriate logs for all office services work

• Ensuring job tickets are properly filled out before beginning work

• Performing work in office services, especially reprographics, mail, and intake functions according to established procedures

• Following procedures to run jobs in the correct order

• Communicating with supervisors or clients on job or deadline issues

• Meeting contracted deadlines for accepting, completing, and delivering all work

• Troubleshooting basic equipment problems

• Prioritizing workflow and performing quality assurance on own and others' work

• Loading machines with various paper, toner supplies, and answering telephone emails

• Placing service calls when needed and interacting with clients in person, over the phone, or electronically

• Adhering to policies in addition to client site policies

• Using equipment and supplies in a cost-efficient manner

This role offers a short-term contract employment opportunity and requires skills such as customer service, office functions, operations, procedures, policy, answering inbound calls, supervising, workstation support, phone presence, hiring processes, scanning, receptionist duties, troubleshooting, facility, digital, communication skills, scanning documents, maintaining logs, machinery, paper, quality assurance, distribute faxes, overtime, and service calls. Requirements • Proficiency in customer service and ability to handle high volume service calls

• Knowledge of office functions, operations, and procedures

• Experience in answering inbound calls and maintaining high quality phone presence

• Ability to supervise and manage a team

• Familiarity with time management techniques

• Proficiency in workstation support

• Understanding of hiring processes

• Experience in document scanning and maintaining logs

• Ability to perform receptionist duties and troubleshoot issues

• Experience in handling machinery related to digital and paper processes

• Knowledge of quality assurance processes

• Ability to distribute faxes and handle overtime work when required

• Excellent communication skills, both written and verbal

• Experience in a facility environment, ensuring cleanliness and organization

• Ability to work in a digital environment, managing digital documents and processes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .