Job Information
Baltimore City Community College Library Circulation Manager in Baltimore, Maryland
Description/Job Summary
The Academic Affairs Team is seeking a Library Circulation Manager to join the team. This position is responsible for working at the BCCC Library as scheduled and is responsible for performance of circulation duties for the College library.
Responsibilities/Duties
OVERSEES DAILY OPERATIONS WITHIN THE LIBRARY
Performs circulation desk duties including, but not limited to; checking in/out materials, managing reservations for study rooms, and troubleshooting computers, printers, and copiers; collaborates with other libraries on borrowing materials and financial policies; and assists in responding to information requests from outside libraries.
Performs opening and closing procedures.
Answers general questions in person and over the telephone and directs patrons to appropriate library and college resources and services.
Manages textbook reserves collection and follows changes to bookstore stock between semesters to ensure library textbook holdings match bookstore offerings.
Tracks and processes late, lost, or damaged materials; implements overdue procedures including fines; resolves accounts; coordinates with Business Office to report and resolve student financial obligations
Supervises hiring Student Workers to include training, coordinating projects to meet the library's needs, and reviewing their timesheets.
Maintains statistical circulation usage records and generates monthly circulation reports.
Upholds and administers library and college rules and policies; resolves issues and complaints as they may arise and communicates effectively with other staff and supervisors.
Works under the guidance of the Library Director to provide the optimal library experience for patrons.
Utilizes the library's catalog to locate and retrieve books; shelves materials according to the Library of Congress call number.
Monitors noise levels and guides users to appropriate areas.
Performs other duties as assigned.
Required Qualifications
Bachelor's degree in management or related field. Experience in libraries can substitute for degree requirement.
2-3 years of related experience, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Demonstrates a general understanding of library operations; strong customer service skills and the ability to work with a variety of people including students, faculty, and staff; excellent oral and written communication skills; knowledge of a variety of computer software applications and databases; the ability to work independently and as a team.