You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...
The Senior Product Development Manager of Home Execution for Consumer Segment Marketing will be responsible for leading the end-to-end execution and delivery of Fios, FWA, and legacy wireline marketing initiatives for the Verizon Consumer Growth & Revenue Organization. These projects will impact all consumer touchpoints and will cover advancements to pricing, value proposition, promotion, base engagement and loyalty programs, and new product developments and launches. This is a high-impact role focused on delivering the solutions that will enable Verizon Consumer growth initiatives for home subscriber and revenue plans. The Senior Product Development Manager will be a solution-oriented, dynamic leader, who can think creatively to leverage a deep understanding of Verizon Home Internet and Mobile systems and a pragmatic partnership approach to influence stakeholder groups to implement solutions that deliver exceptional experiences for our customers and prospects. This leader will work collaboratively across the Growth & Revenue Organization's extended cross functional teams including segment, base, and product marketing strategy, design, Omni customer experience, technology systems and product development, 3rd party content partners, customer service, and more.
Lead and collaborate with large cross functional teams including key partners like IT, external partners and internal testing to ensure all impacted parties understand capabilities and constraints related to the program to ensure components are delivered as flawlessly as possible
Directly partner with and lead a diverse team of managers, and cross-functionally steer the broader organizations involved in Go-To-Market delivery for Verizon Home initiatives across value prop, product, promotions and more
Perform rigorous project management activities with a high sense of urgency in a fast-paced environment by managing key milestones and deliverables to ensure on time implementation and post-launch issue resolution
Perform customer experience assessments for all customer interactions and provide input on customer/user experience designs & their impacts on business stakeholders and results
Write and review business requirements pertaining to new pricing initiatives, promotions, Federal and State compliance mandates, audit and reporting activities to ensure accurate build and execution
Understand the business case for proposed value propositions, promotions, and new products, and how they impact Verizon, as well as supporting the operational impacts of our execution strategies and outputs
Evaluate opportunities to enhance current programs, as well as, create new opportunities for differentiation and champion new value proposition and pricing ideas to determine high level feasibility when compared with other business priorities
What we're looking for...
A candidate that wants to deliver real change to drives the business forward. You are passionate about delivering a top-quality product that customers want and employees are proud to promote. You enjoy finding ways that will make the business better or run more smoothly.You'll need to have:
Bachelor's degree or four or more years of work experience
Six or more years of relevant work experience
Even better if you have one or more of the following:
Master's degree - more impressive if you have an MBA
Knowledge of Verizon systems and operations, IT (writing program requirements, Agile work structure) and network processes
Experience writing marketing and technical requirements
Experience in cross-functional management and operating in a multi-stakeholder environment, managing multiple projects and priorities at once. Demonstrated performance in a matrixed, consensus-based organization where successful collaboration and communication are required at all levels
History in creating a positive, growth-oriented team culture, where individual contributors thrive and continuously improve their skills
Superior verbal and written communication skills
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.