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Job Information
IHG Franchise Hotel - Assistant Housekeeping Manager for InterContinental Bellevue at the Avenue in Bellevue, Washington
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .
About Us
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to day
The InterContinental Bellevue at the Avenue is looking for our next Assistant Housekeeping Manager. Our Assistant Housekeeping Manager will oversee day-to-day housekeeping operations, providing guidance to staff to ensure that our rooms and public areas exceed our InterContinental standards and guest expectations. This position will report to our Director of Housekeeping.
Every day is different, but you’ll mostly:
Participate in the staff selection process, both coordinating interviews and interviewing candidates as needed.
Assist in scheduling days off, holidays, vacations, ensuring that our hotel’s needs are met as well as work-life balance for our staff.
Assign staff to established work areas and project duties.
Ensure that staff receive proper orientation, initial training, and ongoing education.
Ensure duty lists are reviewed regularly with staff, revised, and current.
Ensure that all proper supply control guidelines are followed, and staff are trained in the use of all chemical products.
Identify and correct quality assurance concerns swiftly, and follow-up in a timely manner.
Assist in leading departmental staff meetings.
Attend ongoing staff development meetings and training courses.
Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.
Participate in associate performance evaluations and make recommendations as needed.
Prepare staff disciplinary reports and conduct follow-up investigation as needed, reporting findings to appropriate department. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates when needed.
Monitor staff attendance and take proactive action when patterns of absenteeism are observed.
Participate in department safety and maintain a safe work environment at all times. Report all unsafe equipment and acts to appropriate department.
Handle special requests or projects and perform other duties as assigned.
Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance.
Maintain visibility to the team, by maintaining an open- door policy.
Clean and/or inspect guest rooms if needed.
What we need from you
What we need from you:
2+ years of progressive housekeeping experience in a full-service hotel/luxury hotel/resort.
Previous housekeeping supervisor experience preferred.
Strong communication and customer service skills.
Ability to work under pressure.
Exceptional timekeeping and reliability.
Strong time management skills, attention to detail, and high responsiveness.
Compensation Range
The compensation for this position is $70,000/year, based on qualifications and experience.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
To care for you and your family, we also offer a comprehensive benefits program.
Your financial well-being:
Competitive Salary
Competitive Matching 401K
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Your/your family’s health care:
Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
Express Scripts Online Pharmacy
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Employee Assistance Program
Pet Insurance through Figo
Your time off:
Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)
Paid Time Off
Paid Holidays
Your day-to-day:
Commuter benefits
Delicious free shift meal at our employee cafeteria
Stellar back-of-house facilities
Dry cleaning for uniforms and work attire
Support, training, and mentorship from management
Employee Recognition Programs
Career growth opportunities
Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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