Job Information
T-Mobile USA, Inc Sr Product Manager, Technical in Bellevue, Washington
Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Are you ready to join the Un-carrier movement? The Senior Product Manager, Technical embodies a multi-layered role, serving as a transformational strategist, analyst, customer advocate, and influential leader in both business and technology realms. This dynamic individual excels in fostering professional relationships and is instrumental in leading and driving business and technical teams through the revamped Release Management, Delivery and Engineering (RMDE) practices; including but not limited to applying release management and E2E standard methodologies and principals earlier in the lifecycle to pave the path to production, driving test and release automation, continuous improvement, gap analysis and leadership communication. This role will support Consumer, Marketing, Back Office, Compliance, Business, and IT (Information Technology). Our key partners are SQaR, Environment Planning, Site Reliability Engineering, Architecture, Change / Problem Management and Portfolio Owners and Tech Partners. We are a team that encourages innovation and advocates an open, agile approach, truly working and playing in the Un-carrier way! Job Responsibilities: As a Release Management, Delivery and Engineering (RMDE) Technical Product Manager, your responsibilities typically include: Project Management: Participating in cross-functional project teams to ensure successful testing, defect management, release planning, and implementation, ensuring projects are delivered with quality and no risk to production. Change Management: Facilitating activities to ensure the smooth adoption of RMDE practices, including training, communication, and partner engagement. Risk Management: Ensures identified risks, compliance issues, and vulnerabilities are mitigated/remediated. Documentation and Communication: Provide transparent and actionable status information to Leadership through Leadership Checkpoints, Daily Status Reporting, and coordination of executive leadership direction into Triage activities. Continuous Improvement: Evaluate RMDE practices for innovation, automation, and efficiency improvement opportunities. Analyzes quantitative and qualitative data to identify product innovation opportunities or root causes of issues. Conducts cost-benefit/Return on Investment/NPV analysis, to support decision making. Works with shareholders and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, and innovation, and analyses potential impacts or opportunities to customers/product. Communicates, influences, and sells ideas at the VP (Vice President) level and below. This includes consistently delivering product releases. Drives specific ad hoc analysis and presents information to executive-level management on request. Stability & Security Evangelist Product Execution & Technical Delivery Collaborates with PM and Dev leaders to design, architect, and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams. Collaborative partnership with SRE, Architecture, Observability, and CI/CD teams regarding standards identification and implementation. Ensures existing production defects get factored into regular backlog prioritization for resolution based on priority. Collaborates with partners and Dev/Execution teams to create and communicate anticipated release schedules. Assists with the overall execution relating to all aspect