Enable America Jobs

About SANS

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position

We are seeking an AV Streaming Technician to provide audio-visual and streaming support at North America training events, both public and private. This candidate must have a strong audio-video background and be technically proficient in related hardware and software. The AV Streaming Technician is responsible for all aspects of the audio-visual experience at events and ensures equipment is maintained well.

Key Responsibilties

• Unload, unpack, set up, test, operate, pack, and load audio-visual and streaming equipment required to execute North America Live Training Events

• Collaborate in a hybrid team environment during production, at the warehouse, and during virtual and in-person meetings as requested by NALT leadership and operations teams

• Follow production schedule to install and test classroom technologies for breakout rooms and general sessions,, including electrical power, screens, projectors, document cameras, speakers, microphones, cameras, mixers, confidence monitors, broadcasting equipment, truss rigs, pipe and drape, and lighting

• Work closely with the AV Streaming Lead, on-site operations teams, and NALT leadership to ensure that events are executed to standard, all on-site audio-visual requests are met, and any technical issues are addressed or escalated

• Demonstrate and follow safe work practices at live training events and at the warehouse

• Ensure streaming broadcasts are brought online at required times each day

• Monitor and review broadcast streams for audio-video quality and troubleshoot issues as a team with the lead and other technicians on-site

• Ensure prompt reporting to show floor according to event staffing schedule

• Demonstrate professional behavior in communications and presentation, including customer-facing and third-party interactions

• Ensure all equipment is maintained properly, including how equipment is packed for shipment at the conclusion of an event

• Assist in any other duties, including warehouse support, deemed reasonable and necessary by management

Basic Qualifications

• High school diploma or equivalent

• 3+ years of hands-on audio-visual and streaming production experience

• Ability to travel to and from locations within North America

• Proficient with audio-video cabling, related hardware, and best practices, including recording and streaming devices, microphones and receivers, mixer boards, audio-video splitters or converters, and projectors

• Proficient with Microsoft and Apple operating systems

• Experience with the Microsoft Office Suite of Products

• Experience with audio-video software and best practices, including Zoom, Microsoft Teams, Epiphan Cloud, and AnyDesk

• Ability to demonstrate and follow safe work practices at events and at the warehouse

• Basic understanding of electrical circuits as it applies to maintaining safe working loads on building infrastructure

• Experience with physical labor

• Ability to load and unload gear from trucks, push wheeled cases, and lift at least 50 lbs.

Preferred Qualifications

• 2- or 4-year college degree or equivalent

Reporting Relationship

This position reports to the AV Streaming Manager and has no direct reports.

Work Environment

The time/location distribution of this position is approximately:

• 80% travel to SANS events, consisting of 7-11 consecutive days or shorter including some weekend, holiday, and evening hours

• 20% work from home or warehouse

• Work schedule over varying time zones (domestically)

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $57,000 and $63,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

North America Live Training (NALT) - AV

Employment Type

US Employee | Full-Time

Minimum Experience

Mid-level

Compensation

$58,000-63,000