Job Information
COCC Assistant Director of Careers, Advising, Personal Counseling (CAP) Services in Bend, Oregon
Assistant Director of Careers, Advising, Personal Counseling (CAP) Services
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Position Details
Position Information
Position Title Assistant Director of Careers, Advising, Personal Counseling (CAP) Services
Classification Title Administrator
Position Number B1175PD
Grade Level M3
Starting Wage/Salary $75,000 - $80,000 plus exceptional benefits
Close Date 10/20/2024
Position Type/Employee Class Administrative
Faculty Status Not applicable
FTE 1.0
Contract Months 12 Months
Overtime Eligible Exempt
Location Bend
Hybrid Remote Work Eligible? No
Exceptional COCC Benefits Summary
CLICK HERE TO VIEW BENEFITS & PERKS
Primary Purpose
Under the leadership of the Director of CAP Services, this position oversees the day-to-day academic advising, career and placement operations of CAP Services and assists with the planning and execution of strategies designed to strengthen academic and career services for students. Activities include but not limited to supervision of professional staff, work assignments and scheduling, data and related systems management, staff training and departmental management in the absence of the director as needed.
Essential Duties and Responsibilities
Advising, Career and Placement Program Management
Provide leadership and operational expertise for services related to advising, careers and placement.
In partnership with the Director, oversee the day-to-day operations of CAP Services; monitoring the daily activities and identifying the needs of the department.
Assist in developing, planning, and implementing a comprehensive advising program, including organizing campus activities such as Bobcat Advising and Registration, JobFest and Transfer Days.
Maintain a caseload of advisees.
Serve as a resource for students, faculty, and staff regarding academic, career and placement services, addressing and resolving related issues as they arise.
Supervision and Leadership
Hire, train and supervise the Administrative Assistants (1.5 FTE ), setting an expectation of strong customer service for students, the community and campus partners. Promote and engage in their professional development and performance management/evaluation.
Assist in developing and delivering related training to new and continuing advisors ( CAP and faculty).
Participate in the CAP team to support the College’s mission, vision, values and goals and a shared vision of excellence in student services. Participate in continuous improvement by inviting and providing honest and timely feedback. Adjust workflow and tasks in order to support the overall needs of the team.
Additional Responsibilities
Participate in professional development opportunities such as conferences and trainings.
Engage in activities that provide service to the college such as participating in College Committees.
Perform other related duties and responsibilities as assigned that support the overall objective of the position.
Department Specific
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
Strong understanding and application of recruitment, admissions, records, registration and enrollment services.
Strong interpersonal, communication and public presentation skills.
Knowledge of program development principles, group leadership and dynamics.
Ability to provide leadership, research and problem-solving skills.
Strong judgment, initiative, and ability to prioritize effectively.
Ability to work well in a team environment and provide strong customer service.
Ability to build positive relationships and handle negotiation, mediation, and conflict resolution
Experience in human resources oversight, including hiring, training, and staff development.
Ability to effectively address a high volume of multiple tasks and identify, prioritize, track,
implement, and evaluate department and College initiatives.
Proficiency in analyzing workflow processes and implementing improvements.
Commitment to maintaining confidentiality and complying with student privacy regulations
requirements.
Ability to work cooperatively with and contribute to a diverse workplace through ideas or
experience.
Ability to effectively utilize common Microsoft applications (Word, PowerPoint, Excel) and
Ability to utilize a student information system (Banner) and reporting software (e.g., Argos).
Ergonomic Requirements
Working hours are regular per the established work schedule. Work is performed in an ordinary office, in an office environment engaged in work of primarily a sedentary nature with the ability to sit or stand at workstation for extended periods. The employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls, reach with hands and arms and requires near visual acuity to write, read written materials and computer screens, and sufficient hearing and speech ability for ordinary telephonic conversations.
Occasional lifting up to 25lbs. Travel throughout the College district as needed. A flexible work schedule, including evenings and weekends, may be necessary due to the nature of the position responsibilities.
Computer screen is used more than 50 percent of the time. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.
Minimum Requirements
Bachelor’s degree in Communications, Business, Social Sciences, Communications, or related field.
Three (3) years’ experience working within higher education advising, career services or related areas
Two (2) years’ supervisory experience
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.
Preferred Qualifications
Master’s degree in Student Affairs, Higher Education or related field.
Experience using Ellucian Banner student system
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.