Job Information
BT HR Technology Solution Designer in Bengaluru, India
HR Technology Solution Designer
Job Req ID: 35836
Posting Date: 5 Jul 2024
Function: Software Engineering
Unit: Digital
Location:
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Salary: Competitive
Why this job matters
We have big ambitions to drive Digital innovation into our HR tech. The Customer Solutions Design Professional is responsible for supporting the creation of end-to-end technical designs and solutions that meet customer needs. They will work closely with the customer solutions design team to ensure that solutions are tailored to meet the specific requirements of each customer.
What you’ll be doing
Supports the capture of business requirements and translates it into high quality technical solutions using standard solution approaches.
Contributes to resolve issues that arise during design.
Supports in the design of solutions based on specific requirement using standard approaches in line with the wider technical strategy or roadmap.
Designs solutions that are scalable, adaptable, and cost effective in line with business needs and manage the integration of the design.
Ensures that own designs adhere to architectural principles and policies.
Performs root cause analysis for issues in relation to designs.
Supports change management, impact assessments and design documentation updates.
Provides in-life support for issues related to a specific solution or root cause analysis support for designs.
Supports the implementation of ways to improve working processes within the area of customer solution design.
Skills and Experience Required for the job
Functional experience/skills
Proven experience in solution design and development.
Strong technical knowledge and ability to translate customer requirements into detailed solution designs.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with teams and stakeholders.
Strong problem-solving skills, with the ability to develop creative and innovative solutions to complex challenges.
Knowledge of industry standards and best practices.
Solution Design
Business Analysis
Requirements Gathering
Requirements Analysis
Troubleshooting
Root cause analysis
Technology Migration
Business Strategy
Technology Integration
Commercial acumen
Negotiation
presentation Demonstration
Proposal Development
Growth Mindset
Inclusive Leadership
Learning Agility
Experience you would be expected to have
• Over 3 years solution design experience
• Good knowledge of Success Factors in a cloud environment.
• Good knowledge of Learning Management systems
• Knowledge of SAP payroll would be useful.
• Experience of working in a global organisation across multiple time zones would be useful.
• Production of business process designs to ensure that the End 2 End HR solution is Effective and efficient.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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