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About the job:

Red Hat's Global Learning Services team is looking for a Project Manager to help support the Red Hat Academy Program. In this role, you will be responsible to actively manage cross-functional projects that are global and diverse in nature. You will also be responsible to recruit and manage partners, support regional teams to meet their objectives, recommend opportunities to grow the Red Hat Academy program, develop new and improve existing operational processes and ensure we deliver a high quality academic program.

What will you do?

• Assist Red Hat Academy’s global program owner to achieve program goals

• Develop opportunities to expand the Red Hat Academy Program

• Ability to initiate projects effectively to include development and presentation of project kickoffs internally and with partners

• Actively manage diverse projects to successful completion from initiation through delivery and closure with minimal supervision through integration of various project management tools

• Ongoing performance improvements to ensure better quality, increased efficiencies and improved user experience

• Define processes and metrics to drive and measure consumption and quality of the Red Hat Academy program

• Plan, schedule, monitor, and report on activities related to each project

• Coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget

• Create awareness of the Red Hat Academy program through presentations and other collateral to both internal and external audences both online and at conferences

• Define and implement guidelines and processes to prevent abuse of program benefits

• Develop and maintain collateral to support the Red Hat Academy Program

• Define, develop, generate, maintain and report metrics that measure the success of the Red Hat Academy Program both qualitatively and quantatatively.

• Ensure adherence to legally binding requirements

What will you bring?

• Bachelor's degree in business administration, marketing, or communications with demonstrated technical expertise

• Experience as a program or project manager in an IT academy program offered by a software or technology vendors is highly desired

• Experienced project management professional with a full understanding of industry standard project managementmethods

• Certification at PMI or PMP level or equivalent.

• Excellent written and verbal communication skills, interpersonal skills, presentation skills, leadership skills, analytical abilities, and business judgment

• Ability to work globally outside normal business hours

• 5+ years experience as a project manager for IT training based projects, management of IT academy program projects is highly desired

• Ability to coordinate necessary internal and external groups to create business plans

• Ability to effectively communicate concepts and initiatives in a compelling manner to audiences of varying size and background

• Comfort working in a collaborative environment, with good team leadership skills

• Excellent analytical, problem solving, and creative thinking skills

• Takes ownership of issue / problem resolution by ensuring systematic and timely risk / issue tracking, appropriate escalations/follow up and regular status reporting

• Ability to interact with senior Red Hat and vendor / partner management at all levels.

• Experience establishing and contributing to process improvements

• Experience dealing with complex projects, as well as multicultural and multidisciplinary teams

• Ability to work effectively across a widely diverse management team, as well as a broad spectrum of internal and external partners

• Detail oriented and able to work in a fast-paced environment

• Ability to leverage various types of media to tell factual stories clearly, creatively, and succinctly.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.