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Job Description

Leads and directs a team of customer quality and reliability engineers and guides their functions, activities, and responsibilities. Provides guidance to product and design teams to create, maintain, and continuously improve quality standards and targets. Integrates all available customer quality intelligence to project future quality system needs. Manages complaint resolution program, develops key metrics to track complaint redressal status and customer satisfaction feedback. Negotiates with and influences cross functional teams and business partners to remove barriers and drive results without compromising the overall quality of the end deliverable. Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results. Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Qualifications

• BS in EE with 5+ or MS in EE with 4+.

• Very good written and verbal communication skills.

• Project or Program management experience is a plus. Good organization skills and should know Excel, Confluence (updating Wikis) and bug tracking tools like Jira.

• Knowledge of FPGA software and IP flows. Ability to do root-cause analysis, triage defects and assess potential customer impact. Scripting knowledge (Python and Perl) is a plus.

• Ability to actively contribute towards the release convergence process including tracking and analyzing Release Quality metrics and KPIs.

Inside this Business Group

The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel’s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel, to apply directly at https://jobs.intel.com/ and not fall prey to unscrupulous elements.

Working Model

This role will require an on-site presence.