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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Pricing Operations Manager

What does a successful Pricing Operations Manager do at Fiserv?

The Network Issuer Client Management team is responsible for delivering critical operational support associated with three leading debit network brands in the U.S. Payments industry:

• Accel and STAR networks which support all debit/prepaid, ATM, and person to person real-time transactions.

• MoneyPass network and the CardFree Cash product which provide surcharge-free cash access at over 70,000 ATMs nationwide.

In this role, you will lead the team that focuses on delivering operational excellence associated with the administration of issuer client contracts and pricing for the networks owned and operated by Fiserv. You will collaborate across many groups to ensure clients and partners receive the best experience. This is an opportunity to learn a complex part of the business and implement process

improvements and automation.

What you will do:

• Manage the life cycle of contract administration for the network issuer client base (new contracts, renewal of contracts, terminations of contracts) including the coordination and communication of pricing updates with internal and external stakeholders.

• Perform routine validation across our systems to confirm contracts are being administered accurately.

• Oversee billing tasks that require manual intervention outside the network billing systems including rebate/incentive calculations and processing.

• Work with the team to maintain the Issuer Client Master Contract Table including all special pricing and variance/waivers tracking.

• Perform research in response to questions and issues that arise and provide data and analysis that can be used to guide the team to a resolution.

• Participate in discovery meetings in support of existing/new products.

• Collaborate with Pricing Strategy and Product Management teams to optimize revenue for product offerings.

• Document business processes and procedures.

You will need to have:

• A Bachelor’s degree.

• 5-7 years of experience in an applicable field.

• Proven experience writing, editing and ensuring accurate distribution of information.

• Strong attention to detail, quality and accuracy.

• Proven problem solver with excellent analytical skills and the ability to interpret data.

• Ability to look for the next question that needs to be answered.

• Thorough and deadline-driven project management and organizational skills with the ability to manage multiple initiatives simultaneously.

• Process oriented with the aptitude to define process/procedures and establish metrics to track operational activities.

• Proficient with Microsoft Suite with especially strong Excel skills.

Would be great to have:

• Payments, Banking, Finance or Financial Services/Technology industry experience.

• Specific knowledge of Fiserv networks.

• Experience leading a team.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.