Job Information
Johnson Controls Account Manager - Blue Light in Birmingham, United Kingdom
Account Manager – Blue Light
What you will do
We are currently seeking an Account Manager to join our Custodial, Blue Light and Goverment Team. This is a unique opportunity to join our custodial and blue light sector which is an established team within ADT developing and managing our business with the Custodial, Blue Light & Government Sector customers. The position will manage our existing relationships and frameworks with current customers to grow and protect revenue as well as creating new growth in the Blue Light Sector.
How you will do it
The Account Manager will sell our product portfolio and use technology innovation to enhance relationships and grow revenue on a national basis, achieving the targets set by the company. You will deliver outstanding customer service to your nominated accounts through structured account review processes and a real customer centric approach, understanding customers’ KPIs and how the company can facilitate these. You will work closely with the design and operations team to deliver detailed bids that meet the requirements of the customer.
What we look for
To be successful as Account Manager, you will be able to confidently demonstrate your ability to maintain and develop relationships through a structured approach. You will understand & have experience of working within the Blue Light and Government customers; understanding Police requirements. You will have knowledge of framework agreements and standard contract terms. You will be an excellent communicator with the ability to work effectively and autonomously with drive and determination to succeed. Computer literacy is important, especially with the Microsoft Office suite and any CRM tool experience, in particularly Salesforce.com will be advantageous. Due to the nature of the role the candidate will be required to hold or undertake vetting to NPPV3 & SC level.