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Location: Main St., Mandan Tri-Energy Cooperative, a leading provider of Cenex gas stations and convenience stores across Bismarck, Mandan, Dickinson, Sterling, and Lincoln, seeks a dedicated and customer-focused individual to join our team as a Customer Service Associate. We take pride in offering convenient and well-maintained locations that cater to the diverse needs of our valued customers.

Reporting to the Store Manager, the Cashier/Customer Service Associate will play a pivotal role in ensuring the highest level of customer satisfaction. The primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. A commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.

Service Expectations:

• Extend a warm and welcoming greeting to every customer.
• Provide exceptional service to foster repeat customer relationships.
• Process sales transactions with professionalism and accuracy.
• Maintain a clean, organized, and inviting store environment.
• Collaborate with the team to uphold our service standards.

Essential Job Duties and Responsibilities:

• Execute sales transactions according to established procedures.
• Uphold a consistently high level of customer service during your shift.
• Stock merchandise based on plan and management's guidance.
• Prepare food as needed using kitchen equipment, following safe handling guidelines.
• Perform pump maintenance as per protocols.
• Assist the manager in operating various systems and equipment.
• Contribute to a clean and safe store environment through regular cleaning tasks.
• Ensure the gas station maintains a clean and secure atmosphere.
• Embrace a flexible work schedule with the potential for additional hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.
• Frequently 34-65% - Walk, sit, stoop/kneel/crouch, or climb, lift up to 15 pounds.
• Occasionally 1-33% - Reach with hands and arms, or balance, or lift up to 50 pounds.
• Ability to perform repetitive movements over long periods.
• Some locations may require the physical ability to lift up to 40-pound propane tanks.
• This position occasionally requires the ability to work outdoors in adverse weather or temperature conditions.

Job Type:Part-time *Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.*

• Continuously - 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.
• Frequently - 34-65% - Walk, sit, stoop/kneel/crouch, climb, and lift up to 15 pounds.
• Occasionally - 1-33% - Reach with hands and arms, balance, or lift up to 50 pounds.
• Ability to perform repetitive movements over long periods.
• Some locations may require the physical ability to lift 40-pound propane tanks.
• This position occasionally requires working outdoors in adverse weather or temperature conditions.

Qualifications:

Prior experience in customer servic