Job Information
BJs Wholesale Club Promotion QA Analyst in BJ's Club Support Center Marlborough, Massachusetts
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ’s
• BJ’s pays weekly
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty• Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending*eligibility requirements vary by position
**medical plans vary by location
Responsibilities and Key Accountabilities
Promotional Precision: Your primary responsibility is to methodically audit and optimize promotional data sets to guarantee their precise alignment with our print marketing materials. Your dedication to detail is instrumental in addressing any gaps in promotional data, maintaining the highest level of customer satisfaction.
Interdepartmental Collaboration: You will work closely with teams spanning Merchandising, Club Operations, Finance, and Marketing. You will be responsible for identifying the root causes of discrepancies and instituting effective solutions through the promotion audit process.
Strategic Partnership: Foster a strategic alliance with Merchandising and Marketing Operations teams. Your insights and guidance pertaining to promotional data systems and data flow are critical to the smooth execution of promotions and offers, contributing to our market success.
In-House Expertise: As the subject matter expert, you will provide internal customer support to our Merchandising and Marketing Teams. Your proficiency in promotional data and offers will be pivotal in addressing their inquiries and concerns, facilitating efficient collaboration and swift issue resolution.
Knowledge Transfer and Skill Enhancement: Assume a leadership role in providing comprehensive training to new members of the Marketing and Merchandising teams. Emphasize the nuances of promotional process and the effective management of promotional data. Stress the significance of investigative skills and rapid problem-solving abilities to ensure the seamless flow of promotions and offers, which are paramount to our vendor relationships and business prosperity.
Your commitment to precision and your problem-solving skills will be instrumental in our mission to excel in the execution of promotions and offers created by our vendors. Join us on this exciting journey as we prioritize customer satisfaction and drive our business to new heights.
Qualifications
Exceptional attention detail to prevent member facing issues.
Constant collaboration and communication within the Marketing Operations team and with cross functional teams to ensure transparency which promotes trust and integrity through data.
Strong verbal and written communication skills and solid business acumen.
Takes initiative to grow and improve current process within the role.
SAP experience preferred, but not required.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $59,000.00.
At BJ's Wholesale Club, we’re focused on delivering unbeatable value and outstanding service to our members and communities.
Headquartered in Marlborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. Currently operating more than 235 clubs, over 165 BJ's Gas® locations and eight distribution centers, we were the first retailer to introduce the warehouse club concept in the northeastern United States. Providing a curated assortment of grocery, general merchandise, gasoline and ancillary services, BJ's offers a differentiated shopping experience that is further enhanced by our omnichannel capabilities.