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HealthPartners Writer, Contract in Bloomington, Minnesota

HealthPartners is hiring a Contract Writer. This position provides HealthPartners/GHI and its related companies with small & large employer group contract services for our medical & dental insurance products, as purchased by employers for their employees. ACCOUNTABILITIES: Provide routine group contract services for assigned small and large group employer accounts, including developing master and member contracts, amendments and benefit schedules which are: (1) in compliance with corporate & regulatory product parameters; and (2) reflect accurately the various products, benefits, underwriting & administrative arrangements specific to those clients. Examine each employer account specific request for contract services received from Sales. Analyze information to accurately provide contracts for multiple products & underwriting corporations. Research inconsistent or missing data based on analysis of benefit and eligibility requests. Prepare master group contracts for each employer account, based on product determination, utilizing the department's contract production software program & systems. Create appropriate member materials for commercial large group plans based on product determination, benefit selections, utilizing the department issuance matrix, file server & other contract production systems. Create materials for self-funded dental, FSA and HRA accounts by evaluating benefit and service selections. Provide or seek information and resolve problems relating to routine contract services issues. Self-audit prepared documents to identify and resolve errors. Instruct Membership Accounting issuance staff to deliver member contracts and related documents to the membership of each large employer account, by loading document information in the issuing system application for accurate and timely delivery. Represent Contracts & Benefits Department relative to assigned employer accounts, in collaborations with Sales, Membership Accounting, Member Services and Claims teams. Meet all performance standards and timelines in the delivery of contract services, as necessary. Perform all required productivity reporting, maintenance, and reports for department database. Successfully complete all assigned training objectives. Master independently all routine aspects of small & large employer materials, production and services. Attend all department meetings. Participate in assigned duties for department operations. REQUIRED QUALIFICATIONS: Bachelor's degree in English or other Liberal Arts discipline, Technical Writing or Business. Proficient in Microsoft Word. Strong written communication skills with attention to detail. Solid organizational skills and ability to work independently. Excellent analytical skills and problem identification/solving abilities. PREFERRED QUALIFICATIONS: 1 + year Contract-writing or other technical or business writing experience, and/or industry-related work experience in an HMO or Insurance company. DECISION-MAKING: Uses training and resources to provide accurate, timely production of materials. Resolves issues with routine materials, service and production. Refers non-routine service requests to the Supervisor or Senior Analyst for approval & direction. Refers regulatory compliance or filing issues to the Supervisor or Senior Analyst for approval & direction. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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