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Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a BI Support Engineer, and you’ll do the same.

About the Role

We are seeking a highly skilled and experienced IT Business Intelligence (BI) Support Engineer to join our team. The ideal candidate will be responsible for ensuring the optimal performance of our BI tools and systems, providing support to users, and contributing to the improvement of our BI processes. You will work closely with other BI and ITstaff, and business partners to troubleshoot, maintain, and enhance our BI environment.

• Monitor and maintain the performance, availability, and security of BI tools and platforms.

• Provide technical support and guidance to BI users, resolving any issues related to data quality, system access, and report generation.

• Collaborate with BI analysts and IT team members to implement enhancements and new features in the BI system.

• Develop and maintain documentation for BI system configurations, processes, and standard operating procedures.

• Conduct regular system audits to identify and address potential issues proactively.

• Assist in the integration of BI tools with other enterprise systems and databases.

• Train users on the effective use of BI tools and promote best practices within the organization.

• Keep abreast of the latest trends and advancements in BI technologies to recommend improvements to existing systems.

About You

Key Requirements

• 2 years of experience as a BI Support Engineer or similar role, with a strong understanding of BI tools and technologies (e.g., Power BI, Tableau, QlikView).

• Solid experience with SQL and database management systems (e.g., SQL Server, Oracle).

• Excellent problem-solving skills and the ability to diagnose and resolve technical issues quickly.

• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

• Familiarity with data warehouse design and ETL processes.

• Ability to work independently and as part of a team in a fast-paced environment.

​ Education/ Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field.

• Proficiency in SQL and understanding of relational databases. Familiarity with business intelligence platforms and tools (e.g., Tableau, Power BI, QlikView).

• Knowledge of ETL processes, data warehousing, and data modeling concepts.

• Good English Level (B2 or above)

Our products make a big difference every day. So will your contribution. The work you do will mean more, because it'll make things better for your team, our business or our customers' lives. It'll inspire you to deliver to your very best. And we'll be right behind you when you do.

This is a challenge more worthwhile. This is work that'll move you.

#LI-MC2

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!