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Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Rotating (United States of America)

Provides a leadership role in the department, serving as a supervisor to the ED Tech team under the Clinical Manager. Fully versed in all areas of department operation, performs all tasks necessary for the smooth functioning of the department. Coordinates and expedites the flow of patients and providers.

Job Description:

Primary Responsibilities:

Under the guidance of the Clinical Manager assists with the hiring and onboarding of ED Technicians; assists with annual reviews for ED Techs; oversees staff scheduling/staffing and payroll, begins initial counseling for practice issues. (essential)

Orders supplies and equipment, restocks supplies to ensure availability at all times, and ensures that inventory is monitored for expiration dates. Maintains emergency equipment, suction set-up, oxygen tanks, and fluid/blanket warmer. (essential)

Serves as a role model/mentor, providing support, training and sharing knowledge with other ED Techs under the direction of the ED Tech clinical manager or his/her designee. (essential)

Develops proposals to improve cost effectiveness in the procurement, distribution and usage of supplies and equipment. (essential)

Coordinates equipment purchases and ensures that all equipment in the unit is adequately maintained. Arranges maintenance and repairs as necessary with either maintenance department or with vendors where there are prearranged service contracts. Assists in education and training regarding implementation of new equipment/products. (essential)

Ensures department meets regulatory standards in Point of care testing, high-level disinfection, and environment of care. (essential)

Performs competently and safely in clinical tasks of EKGs, phlebotomy, wound care, splinting, crutch walking, and patient activities of daily living. Reports information to ED nurse and Triage nurse as needed. (essential)

Assists patients who have physical and psychological limitations with patient care functions which may include transferring from wheelchair to exam table, undressing and dressing patients and ensuring patient is safe until provider arrives. (essential)

Performs various tests including visual acuity, oxygen saturation, and specimen collection. Communicates results to appropriate department personnel and documents interventions in the medical record. (essential)

Maintains and coordinates searching for, returning, and reimbursing patient belongings as necessary. Works to improve department processes in this regard. (essential)

Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: None Indirect Reports: None

Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

Bachelor's degree required. Certificate 1 Basic Life Support required. 3-5 years related work experience required and 1-3 years supervisory/management experience required Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies:

Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.

Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.

Social/Environmental Requirements:

Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required.

Work requires constant response to changing circumstances and using new information to adjust approach and to quickly respond to new needs.

Potential exposure to adverse environmental conditions

• Daily: Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens.

• Several times a month: Noise(need to shout to be heard), Vibration, Radiation, Exposure to dust,gas,fumes,steam,chemicals.

Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department

Sensory Requirements:

Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity <3 feet, Hot/Cold, Sharp/Dull, Smell, Conversation, Monitoring Equipment, Telephone, Background Noise.

Physical Requirements:

Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.

This job requires constant Keyboard use, Endurance-working up to 5-6 hours without a break,frequent sitting, walking, standing, bending neck, bending waist, twisting neck, twisting waist, maintain crouch for > 5 minutes, Repetition crouch(>2 times/minutes), climbing, maintain crouch for > 5 minutes, Repetition crouch(>2 times/minutes), Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Lifting and carrying items weighing up to 75 lbs, Lifting and carrying items weighing up to or more than 100 lbs, Pull up and/or reposition patient weighing up to 100 pounds without assistance, Pull up and/or reposition patient weighing up to 250 pounds with assistance, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 75 lbs, Pushing items weighing up to or more than 100 lbs, Push a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance.Rarely there may be Crawling.

FLSA Status:

Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled