Enable America Jobs

Description We are offering a contract to hire employment opportunity for a Desktop Support Technician in the Healthcare/NHS industry, located in Bridgeport, Connecticut. In this role, you will be tasked with several responsibilities, primarily revolving around the installation, repair, and maintenance of microcomputers and peripheral equipment.

Responsibilities:

• Configure and deploy mobile devices as part of the device deployment process.

• Troubleshoot and resolve issues pertaining to local hardware, applications, and network problems.

• Execute installation, repair, and maintenance tasks for microcomputers and peripheral equipment.

• Maintain vigilance for security threats, non-compliant activities, and system anomalies.

• Coordinate the efficient repair or replacement of defective equipment to ensure optimal functionality of computer hardware and peripherals.

• Maintain professionalism and respect in all interactions with customers and team members.

• Inspect equipment, associated peripherals, and wiring for signs of potential failure.

• Ensure thorough resolution of problems by distinguishing between local hardware, application, and network issues.

• Leverage your working knowledge of remote access tools for problem resolution.

• Install commercial and specialized software applications, adhering strictly to internal policies, procedures, and best practices. Requirements • Possession of strong customer service skills to effectively communicate and interact with different stakeholders

• Proficiency in Microsoft Office Suites, including Microsoft Excel, Word, and Outlook

• Experience with troubleshooting and resolving issues in a timely manner

• Understanding of standard office functions and procedures

• Familiarity with configuration management and defect management

• Knowledge of Microsoft Windows and Windows Operating Systems

• Experience in working with vendors and executing best practices

• Familiarity with Active Directory and Deskside Support

• Willingness to travel to different facilities as required

• Knowledge of compliance functions and policies within the healthcare industry

• Proficiency in interpersonal skills to build and maintain professional relationships

• Understanding of Microsoft Office Suites and ability to learn new software quickly

• Experience with MS Windows and Active Directory

• Ability to adhere to best practices in all work processes

• Understanding of the healthcare facility operations and procedures

• Willingness to continuously learn and adapt to changes in the healthcare industry. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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