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Driver License Examiner II

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Driver License Examiner II

Salary

$31,688.00 - $55,453.00 Annually

Location

Buncombe County, NC

Job Type

Permanent Full-Time

Job Number

24-08330

Department

Dept of Transportation

Opening Date

06/27/2024

Closing Date

7/3/2024 11:59 PM Eastern

Job Class Title

Driver License Examiner II

Position Number

60029802

Section

Driver Services District 7

Work Location

Buncombe

Salary Grade

NC 05

• Description

• Benefits

• Questions

Description of Work

Salary Grade – NC05/Salary Range - $31,688 - $55,453

Internal Posting-Only Temporary or Permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 May Apply

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.

This position is located at the Asheville DLO. The Driver License Examiner II performs advanced level duties in addition to testing and evaluating applicants for motor vehicle driver licenses. This position will assist Senior Examiner with managing the office serving as a “Lead” Examiner. Work includes assisting the Senior Examiner with troubleshooting problem situations including but not limited to making a decision regarding the credentialing process of a driver’s license or I.D. card. Work also includes responsibilities such as reviewing leave requests, reviewing daily work, tasks, and end of day documentation prior to the submission to the Senior Examiner.

This position will provide temporary or interim supervision in the absence of the Senior Examiner which will require this person to fully understand all policies and procedure related to the credentialing process and office management; assist with writing standard operating procedures; assists in the development and implementation of new initiatives; participate on special projects. Work also includes assisting the Senior Examiner with Facility Management responsibilities such as coordinating building and grounds maintenance, parking, equipment, supplies, etc.; serves as an adjunct instructor providing instruction in the office for new examiners prior to them attending the Basic Driver License Examiner School; Mentor new Examiners; provide technical advice and guidance; Ensuring the examiners and all other employees, along with the Senior Examiner, provide excellent customer service and office efficiencies are also a function of this position and must be able to work independently and be able to make sound, independent decisions.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Must have 1 year of experience as a Driver License Examiner.

• Experience examining and evaluating acceptable documents required for licenses and identification cards and the ability to verify and/or substantiate the evidence of an applicant’s lawful residence status.

• Considerable knowledge of motor vehicle operators licensing procedures, requirements, Motor Vehicle laws, State and Federal mandates, standards for issuing driver licenses and identification cards.

• Considerable experience explaining policy, procedure, and laws to a diverse clientele.

• Skill and knowledge used in receiving, accounting, disbursing payments including banking processes.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Graduation from high school and the demonstrated possession of knowledge, skills, and abilities gained through at least two years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information in considerable detail, and one year as a Driver License Examiner; or an equivalent combination of education and experience.

Necessary Special Qualification:

Possession of a valid North Carolina driver license. Must have a valid N.C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 5 active points. This position is considered “covered” under the REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, the selected candidate will be required to undergo a background check which includes a name-based and fingerprint based criminal history record check. The candidate that is selected for the position will be given a conditional offer of employment that would allow him or her to begin work subject to the results of the background check. Prior to beginning employment, the selected candidate will be required to submit to a name-based and fingerprint-based criminal history record check. A cost will be associated with this process for new employees. No cost is associated with this process for existing DMV employees.

Supplemental and Contact Information

Sharon Ashe 919-615-7231

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills, and abilities for this position. I have included all this information within my application. (If you have not completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary full-time, temporary part-time, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?

• Yes

• No

  03

  Do you have at least 1 year of experience as a Driver License Examiner?

• Yes

• No

  04

  Which of the following best describes your level of experience examining and evaluating acceptable documents required for licenses and identification cards and the ability to verify and/or substantiate the evidence of an applicant's lawful residency status?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or More Years

  05

  Which of the following best describes your level of knowledge of motor vehicle operators licensing procedures, requirements, Motor Vehicle laws, State and federal mandates, standards for issuing driver licenses and identification cards?

• None

• Limited

• Intermediate

• Advanced

  06

  Which of the following best describes your level of experience explaining policy, procedure, and laws to a diverse clientele?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3 or more Years

  07

  Which of the following best describes your level of skill and knowledge used in receiving, accounting, disbursing payments including banking processes?

• None

• Limited

• Intermediate

• Advanced

  Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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