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Overnight Veterinary Reception, Client Care

Location: Calgary, AB

Calgary Animal Referral & Emergency Centre is welcoming a full-time OVERNIGHT Veterinary Reception, Client Carewho is an exceptionally organized multi-tasker and enthusiastic self-motivated individual. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team! This would be an excellent position for someone in school (vet or otherwise) to get experience in a vet clinic for the summer).

Responsibilities:

The role of the Veterinary Reception, Client Care is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.

Desired Attributes and Requirements:

The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:

• Prior experience in customer service and administrative duties

• Prior knowledge/or ability to learn medical terminology

• Exceptional client service skills

• Empathetic, nurturing and positive attitude

• Skilled in prioritizing needs, open to change and adaptable

• Initiative in carrying out assignments independently

• Attention to detail with above average time management skills

• Must be flexible with rotation overnight schedule

• Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• A caring culture of Wellness and Appreciation!

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• Competitive wages and benefits!

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Employee Assistance Program

• Referral Bonus Rewards

• Opportunities to give back in your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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