Job Information
Harvard University Assistant Director, Donor Serv in Cambridge, Massachusetts
65993BRAuto req ID:65993BRJob Code:300057 Development Professional Department Office Location:USA - MA - Cambridge Business Title:Assistant Director, Donor Services Gift ManagementSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:
Bachelor’s degree. Five years of related experience working with donor gift and biographical data in an operations/advancement capacity, preferably in an academic setting.
Additional Qualifications and Skills:
We are looking for people who have:
Effective organizational and analytical skills. Must have the ability to prioritize competing demands and ensure workflow pace is maintained especially during times of peak volume and tight deadlines
The ability to create a culture of customer service focused work
Attention to detail as well as effective problem solving and communications skills
The ability to train others and explain process and procedures in a clear and concise manner Experience in developing written procedures which can be understood and used by colleagues
The ability to maintain strict confidentiality and exercise discretion and sound judgment in dealing with donor records and information
A commitment to valuing diversity in an inclusive working environment
Additional Information:We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources. Department:Donor ServicesPre-Employment Screening:Education, IdentitySchedule:Must be available to work during peak periods around calendar and fiscal year end, particularly during the last week in December and end of June/beginning of July. Must be available to assist with staffing Reunion weekends on campus.Job Function:Alumni Affairs and Development, General AdministrationPosition Description:
As an Assistant Director you will:
Oversee and maintain data integrity of alumni and donor records and to manage accuracy and timeliness of gift recording in Harvard’s database, ensuring compliance with University, IRS and FASB standards
Manage daily gift and pledge workflow, including creation and assignment through CashPro
Ensure accurate and timely entry and reconciliation of cash, pledges and crediting
Develop, implement, and evaluate procedures and processes with a focus on efficient and accurate data entry
Review gift audit and biographical integrity reports, and work with team to process gift modifications and to update biographical data. Produce and distribute internal gift modification reports
Coordinate with the Donor Relations team to produce and review bi-annual pledge reminder data. Track outstanding pledges; monitor pledge payments, and payment schedules
Produce bi-weekly and monthly gift reports for HLS student orgs, research programs and clinical administrators, respond to ad hoc data requests, and resolve gift issues
Provide expertise into the annual University-wide pledge review process, working with senior management to confirm and clarify pledge details on specified FASB and non-FASB pledges, and update pledge and giving information as needed after final review
Collaborate with University Alumni and Development Services and the HLS Finance Office on the administrative process of creating new gift allocations; assist with gift term and new fund requests
Stay up to date on University gift and bio data procedures and incorporates them into daily workflows with team; keeps overall development staff updated and aware of procedures and protocols
Communicate with alumni and donors to confirm gift/bio data, resolving gift related errors, including declined credit cards, incomplete checks, and unspecified designations
Manage Donor Service and Alumni Records inboxes
Serves as a member of the University wide Gift Management Group
School/Unit:Harvard Law School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:
The Donor Services Gift Management team at Harvard Law School is responsible for managing all gift and biographical data within the alumni affairs and development database. The Assistant Director, Donor Services Gift Management is responsible for overseeing the day-to-day operations of the gift processing and alumni records team, ensuring that all gifts and bio updates for HLS are accurately recorded and in compliance with University policies and guidelines.
This role collaborates closely with University Alumni and Development Services, along with other departments across HLS on reconciling gift related matters and the recording of gifts. The role also manages external communication with donors and alumni, and serves as the primary point of contact for all gift related inquiries and issues. Working as part of a larger team, the Assistant Director will have responsibility for managing two staff, including training, performance management and goal setting.
Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-TB1Work Format Details:This position is based on campus in Cambridge, MA, with a hybrid schedule. About Us:Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School (https://hls.harvard.edu/) is a place where you can thrive.