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Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Education Services Specialist BUSINESS TITLE: Education Services Specialist JOB SERIES: 1740 PAYLEVEL: NF-4 SUMMARY OF DUTIES: Provides assistance to the Education Service Officer in the management and administration of the Education Center's mission to provide educational programs to improve the competence of active duty Marines, assisting in their progression, and improving the caliber of education in the Marine Corps. Serves as an educational counselor for the MCCS Education Center. Provides primary sources of education information and counseling to military personnel, their dependents, and other personnel seeking assistance. Must travel to all Marine Corps Education Centers on Okinawa as needed. Provides sound counseling to all military personnel, their family members and eligible civilians regarding educational and vocational opportunities. The incumbent performs all duties normally associated with Marine Corps Tuition Assistance (TA) and the Voluntary Education Program. By means of interviews, academic histories, review of transcripts, various test results, etc., assists students in establishing realistic goals, while active duty and post military, and enables students to come to know himself/herself, abilities, aptitudes, academic and vocational potentials, and possible routes to achievement of his/her goals. Counsels on completion of academic training from high school completion through graduate degrees. Assists personnel in making course and program choices and planning their educational roadmap. Counsels on the requirements and selection of various tests that are available and administered at the Education Center. Utilizes professional academic principles and techniques when counseling on all phases of the program. Provides unit educational briefs which will include all Voluntary Education Programs and Veteran's benefits. Assists personnel in selecting appropriate career fields. Advises on educational requirements and methods of acquiring necessary skills or training. Through initial counseling, provides continuing assistance and encouragement to the individual in the attainment of these established goals. Determines tuition assistance eligibility, advises on veterans affairs education programs and other grants, loans and scholarships. Clarifies Tuition Assistance policy for military students. Assists Marine Corps personnel with the processing of TA and course registration required by the institutions. Provides assistance to those requesting Veterans Administration educational benefits, and provides information to interested students regarding grants and loans available for educational purposes. Provides information about educational financial assistance to all military personnel and family members. Assists with the preparation of reports for submission to Headquarters Marine Corps. Collects pertinent data to ensure the accurate and timely reporting of required information. This includes, but is not limited to, the compiling, correcting, analyzing and editing of various information to ensure all reports contain concise, pertinent information. In the absence of the Education Services Officer, may assume full responsibility for the continued day-to-day operations of the Education Center. Coordinates programs and helps to solve academic issues with personnel in Marine Corps unit commands. Maintains relationships with civilian educational institutions by ascertaining types of courses being offered and requirements for enrollment. Uses these contacts to promote interest in the Marine Corps educational programs and to encourage cooperation with such institutions. Counsels Officers and Enlisted personnel who are considering applying for Marine Corps Programs for degree completion or commissioning and assists Marines with the necessary forms. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Other duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications BASIC REQUIREMENTS: Bachelor's Degree in education, counseling, or related field is required. Master's Degree is highly preferred. Must have a minimum of three years experience in, or related to, higher education and/or career planning, direct advisement of students, employment services, curriculum design, and/or instructing. QUALIFICATION REQUIREMENTS: Knowledge of education principles and processes to help implement and administer educational programs and of the theories, principles, and techniques of education and training to provide educational advisement. Demonstrated ability to provide academic counseling to individuals from diverse backgrounds with a variety of educational goals. Knowledge of financial aid resources available to the military community. Ability to plan, organize, and facilitate workshops for both in classroom and online instruction and delivery. Able to conduct self-guided research to remain current and provide guidance on Marine Corps Orders, Department of Defense Directives, Veteran Affairs policies, college admission policies, educational guides and manuals, and education related military programs. Effective communication skills to assist in providing accurate information and assistance in a timely manner and to express oneself orally and in writing in a highly professional manner. Ability to compose written reports and materials clearly, concisely, and effectively, without error. Must be able to operate a personal computer, printer, etc., and have current knowledge in various office computer programs and software applications. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.