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Job Summary

The Document Processor is responsible for accurate and timely production of mortgage closing documentation for purchases of Vacation Ownership Interests as well as documentation for Explorer purchases. They are responsible for the verification of term sheets to ensure accuracy, process, and review FICO scores (if applicable) to determine financial terms (if applicable) are accurately entered in the SUN system to produce documentation for purchaser to sign. They are responsible for collection of deposits and escrow balancing on a daily basis. Maintains a professional and personal image that upholds the Company standards of integrity, quality and service to internal and external customers.

Expected Contributions

• Maintains compliance with PCI, PII, CIS, etc.

• Prepares contracts as submitted by on-site sales in accordance with business rules.

• Enters and prepares contracts with an accuracy ratio of 95% or above

• Verifies accuracy of documents prior to shipping to the Orlando Operations Office.

• Processes credit checks on new Purchasers

• Plans daily tasks in advance; demonstrates ability to prioritize effective use of time management; delegates tasks prioritizing by level of importance

• Maintains proficiency of the back-up contingency procedures. Ensures the Pro-5 backup system updates are completed according to site schedule.

• Maintains all escrow processing requirements. Accurately processes and posts funds for VOI and Encore type contracts.

• Audits file folders for end of day close and ensures all end of day close procedures are completed…

• Provides excellent customer service to internal and external customers.

• Performs opening and end of day closing procedures.

• Attend all mandatory meetings, trainings, and actively participate in development and training opportunities.

• Adhere to Department SOPs and Company policies.

• Completes other duties as may be assigned by leadership

Specific Candidate Profile

• Self-motivated with the ability to work under pressure in a deadline oriented environment.

• Ability to be flexible and meet required deadlines in a multi-task environment.

• Type 40+ words per minute

• Ability to present information and ideas in a concise and organized manner.

• Process and team orientated.

• Intermediate Microsoft Office, proficient organization and interpersonal skills, excellent problem-solving abilities, and exceptional effective communication.

• 1-2 years’ experience in related work experience (i.e. mortgage, banking, or administrative operations) a plus. …

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. This position will be involved in computer tasks and telephone communication including, but not limited to, customer service. This job requires a comprehensive work effort while generally working a regular five-day work week schedule, however, occasionally a six- or seven-day work schedule may be required. Corporate travel for meetings and functions may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is descripted but not limitative.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture