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Job Information
Lulalend Product Manager in Cape Town, South Africa
WHAT WE DO
We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!
Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love
OUR VALUES
Collaborative - we're a clan and work together as a team, always towards a common goal
Committed - we're accountable and follow through no matter the challenge
Curious - we look for better ways to do things and make a positive difference
Connected - we stay close to, learn from and look to understand each other and our customers
Compassionate - we go out of our way to care about our colleagues, our customers and our community
OVERALL PURPOSE
The Product Manager at Lula plays a key role in translating the company's vision into a concrete reality. By inspiring and influencing the team, the PM leads the way in product planning and delivery. Responsibilities include defining and communicating the roadmap, ensuring the generation of long-term customer and business value. Collaboration with cross-functional teams is vital to driving strategic business outcomes, with a focus on the necessary people, process, and technology changes required for successful objective achievement.
Duties and Responsibilities will include, but not be limited to:
Defining out roadmaps and aligning our strategy to deliverables:
Driving business impact by mapping product functionality and commitments to the strategic objectives of our channels and the business
Defining a clear delivery schedule of highly prioritised features and initiatives that deliver against our business vision
Collaborating and building excellent relationships:
Proactively working with stakeholders to factor their requirements into product decisions
Influencing peers and direct reports with the goal of enabling them to successfully deliver on their product areas, to continuously grow their product craft and deliver meaningful business outcomes
Influencing and persuading Lula's senior managers and executives to help achieve goals, remove blockers and deliver meaningful business outcomes
Gaining a deep understanding of our customer's needs and what progress for them looks like:
Analysing data to generate actionable insights and turn these into measurable and impactful business outcomes
Using customer feedback to understand how users engage with our products to drive meaningful outcomes for the business
Defining a vision for UX and UI designers to build end-to-end journeys that ensure we're generating value for our customers
Managing the delivery of Lula's roadmap:
Managing the creation of clear and actionable product goals and feature specifications in line with Lula's product requirements definition standards.
Collaborating with Lula's Senior Tech teams to iteratively and quickly deliver product functionality that accomplishes our goals
Ensuring the reliability and quality of product releases meet our standards and our customer expectations.
MINDSET & SKILLS
Strategic planning and communication skills
People management and mentoring skills
Strong analytical and problem-solving skills
User-centric and customer focused approach
Knowledge of customer desires and behaviours
Excellent communication and collaboration skills
Confident decision-maker
Excellent attention to detail
Strong collaboration skills and a passion for working with people
Good prioritisation and time management skills
Deadline driven - you know what success looks like and how to measure it
Positive, high energy and committed to live, demonstrate and get excited about the Lula values
THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR
Bachelor degree in a relevant field or equivalent
5+ years of working experience as a Product Owner
Product owner certification an added bonus
Experience with prototyping, testing, and validating product hypotheses
Experience defining, prioritising and communicating a product roadmap across the organisation
Experience building products iteratively by applying lean principles and focusing on MVPs
Hands-on experience working with Engineering teams in an Agile environment with an understanding of agile development process
Excellent communication and collaboration skills with a proven ability to work with cross-functional teams
Technical acumen and genuine passion for technology
Understanding of core concepts related to UI/UX design
Experience with product management tools such as JIRA, Confluence, Trello is a plus
ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGET
Please note that all appointments are subject to our background checking process, which may include Credit, Criminal and any other job inherent checks