Job Information
Monro Muffler/Brake Store Manager in Catonsville, Maryland
Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Manage and motivate the performance of the team to ensure sales targets are met and exceeded
Be a strong presence on the shop floor to drive sales both personally and through the team
Ensure exceptional customer service is delivered at all times
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
Drive and deliver KPI's
Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Skills and knowledge:
You should have a strong clientele background, with a solid database of personal contacts and clients
Previous retail experience within the premium sector is preferred
You will be an exceptional people manager, with strong leadership and motivational skills
Excellent communication, planning and organisational skills
Excellent analytical skills, the ability to interpret financial and sales data
A high level of brand awareness and product knowledge
An awareness of the local area
Personal qualities
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Trend aware, fashion conscious and well presented at all times
All your information will be kept confidential according to EEO guidelines.
Your next Destination!
Growth Opportunity:
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.