Job Information
COLLEGE OF CHARLESTON Director of Ticketing Operations in Charleston, South Carolina
Director of Ticketing Operations
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POSTING INFORMATION
Internal Title
Director of Ticketing Operations
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Athletic Staff-EandG
Job Purpose
Director of Ticketing Operations will oversee all aspects of the Athletic Box Office and Ticket Operations for TD Arena and Patriots Point facilities which includes generating new revenue and servicing existing accounts. The Director will be integral in the development of ticket sales and service strategies. This position requires someone who is highly motivated to contribute to the overall ticket sales and service efforts and passionate about development and making contributions to the external team.
Minimum Requirements
Bachelors degree from a four-year college or university in business, sports administration, marketing, communications, advertising or another related field. Minimum of three years of relevant work experience in college sports marketing and promotions is preferred. Knowledge and experience in Paciolan or comparable ticketing software is required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Our ideal candidate will be outgoing, organized, detail oriented and ability to work in a fast-paced environment with minimal supervision. Must have the ability to make outbound ticketing sales calls
Ability to organize and supervise game day and seasonal workers
Strong interpersonal skills and must maintain positive relationships with colleagues, fans, donors, student-athletes, coaches, and administrators
Excellent written and verbal communication skills
Problem solver, self-starter, and intrinsically motivated. Proactive thinking with interest in developing and executing new ideas is necessary.
Willing to work in a team atmosphere where expectations are set and managed while giving staff flexibility to do their assigned tasks as both a leader and/or a follower
Experience with Paciolan ticketing software or a comparable software. Ability to build out season, events, games, etc..
Proficiency in Microsoft Office Suite
Additional Comments Regarding Position
This position will require night and weekend availability as well as the ability to lift at least 30