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Why us?

Let’s Mix it at the Golden Owl Tavern! southern hospitality with a new twist! the fabulous bar team at the Owl serves up local craft beers and one of kind cocktails. At the Owl we are known best for being authentic, humble, innovative, and flexible. Our goal is to exceed expectations of our teams by creating a FUN working environment and GREAT PAY!

COME JOIN OUR NEST it is better than the rest!

We are a warm and welcoming here at the UNC Charlotte Marriott, a 226-room hotel featuring 24,000 sq ft of meeting space conveniently located north of the downtown Charlotte area. We are excited to be the newest gathering place featured in the university area with our Golden Owl Tavern. We are easily located north of the city on the campus of University of North Carolina at Charlotte. A compact and cozy place to chill and enjoy managed by Sage Hospitality.

Our team represents the best and brightest in the industry, we are an award-winning team, most recently our property, was awarded the Hotel of the Year from the NFL NFC for outstanding hotel service! and ranked in the top ten of Marriott Branded hotels in several categories. Join forces with the top hospitality team and help navigate our guests through their journey. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time.

As a member of the team, you will have the opportunity for personal growth, and to impact the growth and development of your team, while we continue to focus and engage with our community to enrich lives one experience at a time.

The vision for Sage Hospitality is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” Join us today!

Make your mark at the quintessential spot in the University City, a true landmark location.

A Rewarding Experience:

• Opportunity to earn property incentives: upsell incentives, porterage, room service, and much more!

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Join us today!

Job Overview

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.

• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.

• Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.

• Complete liquor requisitions and supply lists.

• Know and comply with state liquor laws.

• Ensure established pars are maintained.

• Perform all sidework duties according to sidework schedules.

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

6 months bartending

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.

• Bending/kneeling -ability to bend to lower level cabinets and lift trays.

• Mobility -maneuver in narrow areas and between seated guests.

• Continuous standing required to service guest functions; 100% of the time scheduled.

• Climbing approximately 12 steps 20% of 8 hours.

• No driving required.

• Must be able to ruse records and all special requests.

• Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.

• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

• Ability to accurately count cash. Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

ID: 2024-23536

Position Type: Regular Full-Time

Property : UNC Charlotte Marriott

Outlet: Golden Owl Tavern

Category: Restaurant Operations

Address : 9041 Robert D. Snyder Rd

City : Charlotte

State : North Carolina

EOE Protected Veterans/Disability