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Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The role of the Direct Sales Associate is to build valuable relationships and support the growth in the IBT, CRE, GIB, and BB segments. Support Sales Managers and Relationship Managers with their portfolios by providing Global Payment Solutions (GPS) product & services. Will be responsibe for growing revenues and to manage the risks associated with GPS product solutions.

As our Direct Sales Associate you will:

• To be recognized as a GPS specialist with an ability to display competent knowledge of relevant products and services with the jobholder’s area of responsibility

• Consistently role model the Sales Manager competencies; providing guidance and coaching to other sales managers and team members where necessary

• Proactively lead research into external markets and competitors to identify and share ways to differentiate and deliver value to our customers in line with HSBC strategy

• Promote the most appropriate and sustainable solution for our customers

• Deepen customer insight by gathering information from many sources and uses it to shape HSBC’s approach to our customers

• Take responsibility for ensuring that cross-border referrals and/or international solutions are successfully concluded and the requirements of internationally focused customers are met by collaborating with others to resolve complex issues, and by sharing best practice with others

• Focus on building a network across the bank and knows who to go to (either in country or overseas) in order to gain help, advice and knowledge regarding processes and procedures to ensure we meet customers’ expectations

• Show insight and judgement in their ability to identify, target and influence long-term opportunities, new customers and/or key decision makers and builds plans to enable delivery against customer requirements

• Use detailed understanding of products and services to identify and/or create complex solutions to meet customer’s needs

• Use a selection of sales techniques to identify, counter and resolve objections and uses a range of influencing skills in order to achieve closure of the deal and achieve personal targets, whilst knowing when to compromise to gain the most equitable solution without damaging future relationships

• Manage, track and close complex or large sales that may cover multiple products/services within agreed timescales, using judgment to know when to influence key decision makers to achieve timely closure of deals

• Analyse and interpret the changing external regulatory framework for their business segment

• Analyse, understand, interprets and communicates what is happening in the marketplace across their customers and business segments

For this role, HSBC targets a pay range between $86,700 and $110,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

Qualifications

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• GPS experience / knowledge

• Corporate Payment Card knowledge / understanding

• Corporate sales and relationship management experience

• Knows and understands the local and/or international financial services industry in commercial, socio-economic and political terms

• Proven ability in identifying and meeting customer needs through matching a broad range of products and services

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Job Field: Commercial Banking

Primary Location: North America-United States-North Carolina-Charlotte

Req ID: 0000KCJF