Job Information
BrightSpring Health Services IMPLEMENTATION CONSULTANT in CHARLOTTE, North Carolina
Our Company
PharMerica
Overview
As theImplementation Consultant, this candidate will lead future client implementation onboarding, change of ownership projects, as well as pharmacy and facility move projects. The candidate will create and oversee project timelines to ensure deliverables are met.
This is a remote position, with the potential of 10% travel. Applicants can reside any where within the continental USA, preferrably in the easter or central time zone.
The ideal candidate will be highly organized, forward thinking, confident communicator, and take a proactive problem-solving approach.
As the ideal candidate, you are energized by creating an environment for you to lead multiple successful projects at a fast pace.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
If your passion is service excellence and top-quality care come join our team and apply today!
*Position will be posted for a minimum of 7 business days
Responsibilities
Responsible for all activities related to future customer implementation projects, change of ownership projects, as well as pharmacy and facility move projects
Coordinates additional products or services to existing customers relevant to the customer transition process
Use discretion and judgment to communicate service component needs with each service area involved in the implementation; external customer, Customer Field Service, IV, Clinical Consulting, Clinical HUB and any other services as requested to ensure timely notification and set up
Creates and coordinates implementation timelines and agendas
Responsible for organizing/storing all documentation for customer implementation on Share Point Site
Creates customer specific documentation per department standards
Maintains complete and accurate records for all projects assigned per department standards
Schedules and host internal/external project calls; which requires active listening and on the spot problem solving to analyze, interpret or make deductions from varying facts or circumstances
Performs pre and post implementation assessment, document and provide feedback which drives process improvements
Investigates, escalate, and resolve matters related to project quality assurance
Provides metrics of all activities involved in the assigned project
Uses advanced knowledge of pharmacy standards to proactively identify any roadblocks for deliverables
Performs all other related duties as required
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Qualifications
High School graduate, GED or equivalent experience, Evidence supporting ability to learn and adapt to changes in processes and environment
2-3 years customer service experience or pharmacy technician or project coordination required
Pharmacy or customer service experience. Preferred experience in Long Term Care Pharmacy setting desired
Valid driver’s license
Ability to professionally communicate contracted customer goals and directives to defined team members; Excellent communication and customer relationship skills; Technologically savvy; Intermediate or above computer skills; Familiarity with managing with metrics required
Multi-tasking, Project Management, Analytical skills, Written and oral communication skills, Strong interpersonal skills, Planning and organizational skills, Problem solving skills required
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook (https://www.facebook.com/PharMericaCorp/) , Twitter (https://twitter.com/PharMericaCorp/) , andLinkedIn (https://www.linkedin.com/company/pharmerica/) .
Salary Range
USD $56,000.00 - $62,000.00 / Year
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-KY-LOUISVILLE | US-TX-DALLAS | US-GA-ATLANTA | US-NC-CHARLOTTE
ID 2024-143335
Line of Business PharMerica
Position Type Full-Time
Pay Min USD $56,000.00/Yr.
Pay Max USD $62,000.00/Yr.