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ESFM

• We have an opening for a PROGRAM DIRECTOR position.

• Location: REMOTE Note: online applications accepted only.

• Schedule:8am-5pmET

• Pay Range: $140,000 to $160,000+bonus eligible

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1339267.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

As a Program Director for our in-unit technology, you’ll play a crucial role in optimizing facility management services via technology. Our facilities leverage technology such as IWMS/CMMS platforms, PropTech, and other systems as needed to run successful facilities management operations on behalf of our clients. Your focus will be on driving adoption, recommending enhancement features to our product dev team, and ensuring successful implementations across various facilities. You’ll collaborate with stakeholders, analyze ROI, and create compelling documentation to engage both existing and potential users.

Job Responsibilities

ROI Analysis and Adoption:

• Evaluate existing ESFMx (proprietary IWMS/CMMS system) implementations to measure their impact on efficiency, cost savings, and productivity.

• Conduct ROI analyses to demonstrate the value of our software to facility managers and decision-makers.

• Identify opportunities for improvement and recommend adjustments to maximize ROI.

User Buy-In and Feature Enhancement:

• Engage with facility managers, operators, and end-users to understand their needs and pain points.

• Advocate for feature enhancements and capabilities expansion based on user feedback and industry trends.

• Collaborate with development teams to prioritize and implement new features.

Documentation and Training:

• Create comprehensive documentation (user guides, FAQs, best practices) to support users during implementation and daily use.

• Develop training materials for facility managers and operators, ensuring smooth onboarding and ongoing support.

• Conduct training sessions and workshops to educate users on software features and best practices.

Demonstrations and Presentations:

• Represent our CMMS software in demonstrations to prospective customers.

• Customize presentations to highlight features relevant to specific facility management needs.

• Articulate the benefits of our platform and address questions from potential clients.

Stakeholder Collaboration:

• Work closely with cross-functional teams (product, sales, marketing, finance and customer support) to align strategies and goals.

• Collaborate with sales teams during pre-sales activities, providing technical insights and addressing customer inquiries.

Job Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

• Energetic self-starter able to work independently in a fast-paced environment.

• Proven experience managing software projects or programs, preferably in facility management or related domains.

• High sense of ownership, responsibility, commitment to quality, and the ability to manage multiple tasks and shifting deadlines.

• Strong analytical skills for ROI assessment and data-driven decision-making.

• Excellent communication and presentation abilities with the ability to translate technical information to non-technical audiences.

• Familiarity with IWMS/CMMS systems, facility management processes, and industry standards.

• Benefits: We offer competitive compensation, flexible work arrangements, professional development opportunities, and a dynamic team environment.

• If you’re passionate about optimizing facility management through innovative software solutions, we’d love to hear from you!

  Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM