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This is a job for a Senior Director - Global Logistics Operations position with the company located in Charlotte, NC area.

Job Summary: Reporting to the VP Global Operations, the role is responsible for the Global Operations of World Courier. The role will lead World Courier to Best in Class in Operational Execution via a focused team of direct reports and by influencing and guiding the wider matrix network with particular focus on Regional Operational Directors. Lead the development of a data led and process driven culture centered around continuous improvement tools and techniques.

Responsibilities: Contributes to global operational strategy and builds effective execution plans with the regional representatives. Builds and owns KPIs to show progress of strategy and execution effectiveness across end-to-end operations. Links and reinforces the strategy to day-to-day activities and leads by example in execution. Creates a baseline S&OP program showing Service Line capability throughout the network and bringing in Sales and Finance views to facilitate expansion discussions. Deputizes for the VP Operations as and when necessary. Ensures via the Senior Manager of Standards & Compliance that all operational SOPs are always correct and up to date. Ensures via the Senior Manager of Continuous Improvement that all Kaizen and CI activities are completed in alignment to Operational needs and are globally compliant. Creates a roadmap that links regional needs and global execution in operational development that includes Standards and Compliance. Builds in collaboration with the Communication, Reporting & Projects workstream an operational dashboard that is both comprehensive in coverage but focused on layers to ensure it provides actionable insight to all levels of the business. In collaboration with the Regional Operational Directors priorities activities to improve both operational performance and create capability for growth. Leads all global implementation of technology advancements into operations ensuring the blend between Technology / People and Processes are seamless. Identifies and advises on areas where processes are stretched in either Technology / People or Processes.

Qualifications: Likely to have a minimum of 10 years of directly related and progressively responsible experience in a similar role within a regulated industry sector. Bachelor's degree or an equivalent field of study. Experience in a health care services (supply chain distribution or services) environment preferred.

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.ran