Enable America Jobs

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Unified Communications Engineering is seeking a QA automation engineer who is not just passionate about delivering quality products but also understands the direct impact of their work on our customer experience. As a QA SDET, you will leverage your test automation expertise to collaborate with other engineers in support of various customer-facing products. Your experience, knowledge, and skills in your own discipline will play a crucial role in shaping our customers' experience with our products. You will work as a part of a large team to determine work priorities. You will act as a resource for colleagues with less experience. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside our cross-functional international team comprising architects, principal engineers, UX and Data specialists, UI and MW developers, Operation and QA engineers, software dev managers, project and program managers. An ideal candidate is detail-oriented with a strong background in test engineering and a dedication to delivering quality products. You will work in a collaborative environment, engaging with diverse teams across various projects. Your ability to develop comprehensive end-to-end test plans will be essential. Designing scalable test automation solutions that achieve thorough test coverage, prevent regression defects, and contribute to a reduced time to market is an integral part of this role. Candidates are expected to have practical experience with test integration of complex systems, including RESTful APIs, SQL queries, performance testing, and front-end cross-platform compatibility.

Job Description

Who We A re  

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.     

Job Responsibilities

• Responsible for developing automation for industry-leading applications following the Comcast standards in an Agile environment.

• Collaborates with project stakeholders to identify product/technical requirements.

• Uses hands-on application automation testing experience to analyze complex stakeholder requirements, digest them into Agile user stories, and properly estimate their complexity.

• Designs new  automation frameworks , supports applications under development, and customizes current applications. Assists in the roll-out of product releases.

• Oversees the research, authoring, and editing of documentation, including development plans, test results, technical manuals, formal recommendations, and bi-weekly KPI reports.

• Keeps current with technological developments within the industry. Monitors and evaluates competitive products. Reviews literature, patents, and current practices relevant to the field of automation testing application design & development.

• Provides technical leadership throughout the SDLC process with respect to practices, procedures, and techniques.

• Serves as a mentor for junior QA Engineers.

• Ensures key performance metrics are tracked and evaluated. Assures that applications are delivered on time and within specifications.

• Displays expertise in process design and redesign skills. Presents and defends architectural, development, and technical choices to internal audiences.

• Consistent exercise of independent judgment and discretion in matters of significance.

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  Core Requirements and Skills

• Minimum 4-6 years of experience in full engineering Quality Assurance lifecycle.   

• Experience working in an agile environment with cross-functional teams.

• Hands-on experience across the full test lifecycle: functional, integration, performance, and regression testing.

• Proficiency in implementing and maintaining UI automation tools for web applications using Selenium and Cucumber.

• Strong background in API testing using Postman, JMeter, or similar tools.

• Skills in relational database testing and SQL.

• Accessibility testing experience.

• Strong ability to identify , document, and resolve defects efficiently.

• Efficiency at multitasking, prioritizing tasks, and adhering to deadlines.

• Experience mentoring junior QA engineers and providing technical guidance.

• Ability to exercise independent judgement and discretion in ambiguous settings.

• Demonstrate initiative and follow-through on process improvements and enhancements

• Excellent verbal and written communication skills.

• Participation in deployment activities and post-release test activities.

• Excellent verbal and written communication skills.

• Mobile testing experience is a plus .

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Core Responsibilities

• Write automated test code, using the same standards as a Software Engineer, that allows for repeatable, reliable testing solutions to test the wide functionality of products and software, maintaining automation codebase in a version control system (GIT, SVN). May include creating simple SQL queries for validation of databases and / or writing SOAP and RESTful API automated scripts.

• Create automated testing documentation, including Test Plans, Test Summary Reports etc.

• Execute automated test scripts and presents results to team.

• Analyze broken test cases and diagnose and repair to working order.

• Perform code reviews of automation scripts and front-end codebases. Diagnose and repair simple bugs within production code.

• Serve as a guide and mentor for junior-level engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary .

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.