Job Information
ASSA ABLOY Senior LN and Baan Analyst in Chennai, India
Career Opportunities: Senior LN and Baan Analyst (28456)
Requisition ID 28456 - Posted - HID India Private Ltd - HID Corporate Group - IND: Chennai (Olympia Technology Park) - IT, Telecom & Internet - Posting Country (1) - Yes - Mid-senior level - Travel Required: 0%-10%
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JOB DESCRIPTION
Job Title: Senior LN and Baan Analyst
Location: Chennai, India Reports to Position: IT Operations Manager
Job Summary:
Entrance Systems Division are on a journey to replace our Baan4 systems in Europe and North America with LN Cloud and we are expanding our Baan4/LN support team with a person that can take the lead in the LN related tasks. The team will jointly support Baan4 and LN Cloud until Baan4 is phased out. During this time the team will grow so this is an opportunity to expand your responsibilities over time.
As Senior LN/Baan4 Analyst in the LN and Baan4 team it will be your task to lead the mixed team with internal and external resources. It will also be your responsibility to take the lead in LN Cloud related tasks as support analyst and to transfer knowledge to the rest of the team. You will also be directly involved in supporting Baan4 until it is replaced by LN.
Focus will also be on the functional flow of both LN and Baan4 systems while ION for LN as well as server work for Baan4 is part of the responsibilities. The work will be done in close cooperation with the users as well as the team of support analysts, solution architects and 3rd line support team.
Duties and Responsibilities:
Lead day-to-day operational work for the 2nd line support team.
Attend weekly Baan / LN solution area meetings and report on tasks, issues, challenges, and opportunities to the solution architect & 3rd line support for Baan / LN.
Work on and prioritise tickets for both Baan4 and LN Cloud.
Close cooperation with users on a daily basis.
Documentation of business procedures and test procedures.
Monitoring the applications both manually as well as via monitoring tools.
Functional testing in relation to the monthly updates of LN Cloud.
Functional testing in relation to new CRs.
Participate in key user meetings and discuss tasks, issues, challenges, and opportunities with the business key users and business process owners.
Being self-driven and take necessary actions on upcoming incidents and tasks.
Key competences & requirements:
Experience from working in a similar role, including lead experience and/or project management experience.
Good understanding of functional flows in LN Cloud.
Good understanding of ION in LN Cloud.
Preferred good understanding of Baan4.
Preferred good understanding of Windows Server.
Good overview and detailed functional knowledge about the systems/applications.
Education and/or Experience
Bachelors or Master’s Degree in Computer Science, information systems or demonstrated equivalent education and relevant work experience.
6-8 years of total work experience.
Work experience as lead for IT projects.
Minimum of 3 years of LN specific experience with parts of it for LN Cloud.
Experience in Baan4 is an advantage.
Language Skills
Ability to effectively communicate in the English language, both verbally and in writing.
Ability to read and interpret technical journals, specifications, international technical standards, etc.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.
Requirements
Compliance to all relevant Assa Abloy policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire, a valid passport.
Must be legally eligible to work in the country in which you are hired.
Personal Qualities:
Good analysing and decision-making skills.
Lead and motivate in a multicultural environment.
Ability to work independently as well as in a team.
Self-driven and result driven.
Good listening and communication skills.
Structured and organized.
Positive customer service attitude.
Understanding business needs and targets.
We are the ASSA ABLOY Group
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As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.