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Description We are in search of a dedicated Copy Clerk for our operations in Chicago, Illinois. As a Copy Clerk, you will be tasked with a variety of office services including reprographics copy, mail services, and supporting other service lines as needed. This position will require you to work in both physical and digital environments, providing back-office support to our teams and clients.

Responsibilities

• Ensure all office services work is logged appropriately for record-keeping

• Properly fill out job tickets before starting work

• Perform office services tasks, primarily reprographics, mail, and intake functions, according to established procedures

• Follow procedures to run jobs in the correct order

• Communicate with supervisor or client on job or deadline issues

• Meet contracted deadlines for accepting, completing, and delivering all work

• Troubleshoot basic equipment problems

• Lift up to 50 lbs. on a regular basis

• Prioritize workflow to manage time and resources efficiently

• Perform Quality Assurance on own and work of others

• Load machines with various paper and toner supplies

• Answer telephone and emails, place service calls when needed

• Interact with clients in person, over the phone, or electronically

• Adhere to policies in addition to client site policies

• Use equipment and supplies in a cost-effective manner. Requirements • Proficiency in customer service and communication skills is required.

• Experience in office functions and operations is essential.

• Familiarity with procedures and policy implementation.

• Ability to handle answering inbound calls professionally.

• Experience in supervising a team.

• Knowledge of time management and organization.

• Capable of providing workstation support.

• Strong phone presence.

• Familiarity with hiring processes.

• Proficiency in scanning and scanning document procedures.

• Experience in receptionist duties.

• Ability to troubleshoot basic office issues.

• Familiarity with office facility management.

• Basic knowledge of digital tools and platforms.

• Ability to maintain logs and records.

• Experience in operating office machinery.

• Knowledge of paper management and organization.

• Experience in quality assurance.

• Ability to distribute faxes efficiently.

• Willingness to work overtime if required.

• Experience in handling service calls.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .