Job Information
Alight Product Demo Business/Quality Analyst - Virtual! in Chicago, Illinois
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
The Alight Product Team at Alight builds industry-defining multi-channel experiences that drive hundreds of millions of employee interactions every year. We’re on a mission to bring clarity and confidence to employees by delivering a frictionless, personalized HR, Benefits, and engagement experience. We use data, cutting-edge technology, and a design thinking approach to bring tomorrow’s solutions to life today. Come join the team that helps 1 in 10 Americans thrive.
Demo Analyst - Product Management Associate
We seek an individual with product experience with both the current state demo configuration settings and the new demo experience which is based on a data-driven configuration.
In this role, you will collaborate with product teams and other stakeholders to understand the scope/requirements for the requested product-related demo updates and with the demo development team to ensure the timely delivery of demo updates.
Additionally, you will partner with and support the Demo and Interactive Experience Manager in the creation and maintenance of interactive story/conceptual sales demo experiences (via Figma), product videos and release materials.
The ideal candidate should have strong presentation, problem-solving and quality assurance skills, a high attention to detail and be able to clearly document requirements for our development teams to create new features, functionality and enhancements coming from within the business.
Key Responsibilities
In this role you will:
Partner with various stakeholders to understand the requirements for any product sales presentations and demo support for both internal and external clients.
Write clear and precise requirements for our demo development teams, by documenting new features/functionality/enhancements in a way that they can easily use for development.
Create and execute test plans to ensure demo updates were accurately developed according to documented requirements.
Create high-quality, interactive story-oriented demos (via Figma) that are engaging to showcase the true value of Alight’s products and solutions
Partner with stakeholders across the product organization to storyboard, revise, create and edit product videos using the Adobe suite.
Assist the engineers by creating the storyboards for the 'live' coded version of the interactive presentations.
Manage project tasks and use the strong connections you form to collect, improve, and provide demo-related changes/experiences, within scope and on time
Troubleshoot bugs and errors found during testing to assist the development team in locating and correcting the issue
Establish frequent communication with the relevant stakeholders to monitor demo-related projects and keep everyone informed of the status.
Be able to work well within a small team and support colleagues on any ad-hoc requirements and tasks.
Use feedback from sales and product leaders to drive and implement demo enhancements.
Contribute to process improvement opportunities within the demo enablement team
Assist in identifying and implementing strategies to create/enhance demo configuration tooling capabilities to support the vast needs of our business partners and sellers
Other duties including, but not limited to, assisting other teams if needed.
Qualifications and Experience
BA/BS degree or, with a minimum of 2+ years of experience in a business analyst and/or quality assurance role
1+ years of experience working collaboratively with engineering/development and design teams
Proven ability to effectively deliver and communicate with others to achieve desired results; must be approachable and open-minded
Project management experience taking ideas from concept to launch
Strong communication and presentation skills
Visual design background
Practical Experience with the video tools of the Adobe Creative Cloud suite, Figma or equivalent wireframing tool
Proven capability to collaborate with and influence a varied group of stakeholders
Proven ability to execute tasks across cross-functional teams with high quality and within time constraints
Domain experience in benefits administration, healthcare, retirement, or HR technology is preferred
Knowledge of coding practices/methodologies a positive
Practical experience in writing clear and detailed requirements documentation
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
72,200 USD
Maximum :
114,500 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .
Our values are the essence of who we are:
Champion people. We are empathetic and have created a place where everyone belongs. And we win together.
Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.
Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.
Our Colleague Experience
At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.
We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.
Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.
Help us reimagine how people and organizations thrive!
Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.
@AlightSolutions